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April 2024 by Lalitha Gonzales
The staff is friendly And knowledgeable and treats my dog like a superstar every time we go in there.
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March 2024 by jose vasquez
Very accessible with plenty of parking, restrooms, merchandise for their yappy clientelle and helpful staff. Plentiful and spacious is parking for the Disabled. Very brightly lit is the parking lot as the store is physically separate from the shopping centre but within the property of the shopping area.
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March 2024 by Kingosi “Osi12532”
The store was short staffed today and only had 2 people working but they were real friendly and made sure i had a clean tub and plenty of treats, they also provided a water proof collar. Usually the vanilla shampoo is out at other locations but there was plenty here. Got her looking nice and clean. Thank you staff!
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March 2024 by Ant
Friendly staff and great selection 9f stuff for all types of pets
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February 2024 by Anthony
Good selection of pet items. Very helpful staff
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December 2023 by Miss Mai T
Been coming here for quite some time. Nice selection and great customer service. My favorite is the dog grooming area. It's always well kept & super clean. You'll know I'm there cause my dog sings the whole time and makes it a show for everyone lolHighly recommend if you're looking for a nice place to wash your dogs. Quality selection of food and treats as well. They are so nice here! Love it
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November 2023 by J S.
5 stars for their customer service. I didn't get the names of the ladies that helped us yesterday. My dog had a little accident and they helped us clean it up right now. No complaining, no mean looks, nothing. They got wipes and sprays and told me don't worry about it. Hard to find nice people these days. THANK YOU to the ladies that helped us!! Appreciate it.
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November 2023 by john millette
I bring my pup every 2 weeks for a bath. The staff are always friendly and helpful. They are so good with everyone's pets. Nice, clean, friendly atmosphere
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September 2023 by Autumn Thomas
A lady was extremely helpful when we came in panicked trying to find a kitten bottle for the kitten we just found. She helped calm us down and helped us get what we needed plus extra info on baby kittens
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June 2023 by Doris L.
Went into the store today with my pup. The staff was super nice, I mean every single one of them. They were very accommodating even though I didn't buy anything. A store that I will definitely recommend
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June 2023 by Cynthia Carey-Grant
Great dog self wash place. Friendly staff.
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June 2023 by Leah D.
There are several good things I can point out about my recent experiences with pet food express. My first was that I sent a question through the Yelp app to the business asking about their dog self-bathing/washing area. I got a response that was detailed and explained exactly what I wanted to know. Eventually I went into the location and the man working there was very very helpful, courteous, and was just an overall pleasant guy. He explained to me in detail how the process works, and how to pay and we're all the tools were, towels, and bathing supplies. So soon I will be giving the bathing area a try.
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March 2023 by Lizette Curiel
This place is always good vibes and happy people working here! Great customer service
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January 2023 by Īeshia Shep
THE CUSTOMER SERVICE:The customer service specialist, Joshua, was exceptional! He was extremely personable, passionate, professional, and patient. He was incredibly knowledgeable; a true pet food & nutrition subject matter expert — able AND willing to answer all 99+ of my questions (smiles).THE STORE:The location is perfectly positioned just two blocks from my job, which is super convenient.The shelves were neat & tidy (organized) and well stocked. I found the store to be inviting, in spite of staff having to manage a high rate of loitering (assumingly unstably housed and/or mentally ill persons from the nearby hospital).In short, today’s visit exceeded my expectations. I will absolutely return to this store location.
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December 2022 by Nedra M.
The only reason why I can't give this place 5 stars is due to the birthday cookie I purchased being hard as a rock. Neither dogs wanted it. But the service was top notch. I was so surprised as to how nice everyone was. Being new to the dog world and this also being my first time in this store. I saw my first self-service dog wash. I brought my puppy with me to Cali from Kansas, and we were celebrating his 1 year birthday. After talking to one of the workers, they were kind enough to give me a token, so I will be able to bathe my baby before we head back to the Midwest. So so kind. Will be shopping here whenever I come into town.