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January 2024 by Mark B.
I have been going to Rite Aid for over 30 years. I have trusted the pharmacy for many years. The reason I am writing this review is because of the excellent, caring service I received from the pharmacist, Sherwin and staff last week. They were out of stock on my medication last week and with my doctor they figured out an appropriate temporary replacement. It was not just finding the replacement with my doctor that prompted me to write this review. It was simply the care and consideration I received from Sherwin and the pharmacy staff. Hats off to this crew.
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December 2023 by Nicole Rathbun
Parking is good and it's a large store. Staff is very friendly and helpful. They always have any over the counter meds I need, as well as beauty products. They have more food items than CVS and Walgreens which is nice.
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December 2023 by Sadie Menge Mullings
Please change your store hours online. Nothing is more annoying then driving 15 miles out of your way to a store that closed an hour earlier then what was listed online!
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December 2023 by Dani P.
This is for the rite aid on MacArthur in Oakland. They're one of the ones that did not get shut down, and that makes them busier, and especially the pharmacy as customers from other stores that closed migrated here. I usually go at night, but it seems in the day they have an ice cream shop inside. They were very low in non-chocolate candy stock yesterday, but they have wines and liquors and there was a sale on Barefoot (I love their Riesling and their peach wine so I'm glad they stock them!). They have 5-6 aisles of wines, spirits/mixers and beer, which is pretty impressive for a drug store. They also do household items well, so I can often run here in between grocery store runs and get lots of essentials at fair prices. The pharmacy. People are nice. Staff isn't treated well imho, they don't have relief staff for breaks or extra pharmacists helping. I know this is a national trend to overwork and maximize profits at pharmacists expense, (other drug stores had walk outs, too), but there used to be only pharmacists staffed behind the wall at pharmacies, now that they have pharmacy techs they run the pharmacists ragged and the pharmacy SHUTS DOWN for lunch and breaks! Part of the reason I shop late. If you're coming in during the day, call to make sure of their lunch time so you don't end up waiting or having to come back. They are out of stock a lot, and not just ADD/ADHD meds, there have been prescriptions maybe not popular but certainly not rare that I've had to wait days for, and other pharmacies always had on hand- I guess the alcohol aisles took space from somewhere. They do text me when it's in, but like with the ADD meds, if there's demand for it and you don't go right in they'll text you that it's in but then sell them to someone else before you get there, so don't wait a day or two. I come here bc it's close to my house and they have a good selection. It's a high crime area. It seems safe -ish to me, I go after dark and so far no problems in the parking lot or store, but they do not have security here that I've seen, so keep your head up and be aware of your surroundings, and don't leave packages in the car.
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November 2023 by PACU hula
Best customer service, well kept, stocked well, excellent customer service, plenty parking
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November 2023 by Maggie K.
pharmacy never has meds in stock, they don't answer the phone, the only way to get an update on the status of an rx is to go in person. even with an appointment i waited 45 minutes for my flu vaccine on a slow afternoon. shame because we live super close, but had to move all our stuff to the cvs downtown.
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November 2023 by Kevin Jim
I’m really upset that no one was available to help me when I wanted to purchase a product. Went to the store at 6pm and there was a huge queue and only one overworked cashier. The product I wanted to purchase is locked up, like many products. Pressed the help button for 10 minutes and no response. Tried another help button in adjacent isle and no response either. Could not find any associates in the store. I gave up and left.
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November 2023 by Mark Benson
The store is run very well. The people in the pharmacy are always friendly. I tell all my friends and family to go there.
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October 2023 by Vero Duenas
I have been calling this pharmacy since yesterday, and no one is picking up the phone. I literally drove home from work in a 40 minute commute and the phone rang over 48 times and no one picked up. I called again today and the same thing NO one is picking up. The recording comes on gives you the options. You press #3 to speak with the pharmacist and no one picks up. Isn’t the pharmacy open? Is there anyone working?
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September 2023 by Mickey Martinez
RiteAid charges $190 for the new covid vaccine! They don't tell you this in advance. I learned this when I got there for my appointment.
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September 2023 by CASEY BENSON
This RITE AID is a great store. Always kept very clean, full shelves, always staff on the floor to help you and I fell safe at this location. They always have what I'm looking for to buy. I live in Oakland and go out of my way to shop at this RITE AID.
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September 2023 by Rebecca M
I shop often at this Rite Aid at Estudillo/MacArthur in San Leandro. Location is convenient, parking easy. The store is clean and well organized, and all the employees are always helpful!
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April 2023 by Janet Ellia
Easy come, easy go. What you want in a convenience store (i don’t know what the pharmacy service is like)
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April 2023 by Kendra J.
Awful store. Rude employee pulling sales tags. My little child needed to pee and he denied us. He said the bathroom is out of order and the employees walk to the nearest Starbucks which is a *5 minute* walk. Dishonest with customers so they don't have to clean the bathroom. And to deny a little kid is rotten. The store was a disaster with huge lines and the shelves were a mess and empty.
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March 2023 by RICKISHA WHITE
Nice friendly people .