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December 2023 by Norma Avila
Fast and always the most polite team everytime I go in for help
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December 2023 by joan dizzle
Very professional , personable, knowledgeable, organized.
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December 2023 by Sara Smothers
Thank you for your Excellent Customer Service. Gabriella the Receptionist greeted me the 1st day with Professional ism & a Smile. Jessica fitted me for my glasses the day of my appointment. All your staff were very helpful & kind. And the Dr. Monica Nyugen was Exceptionally patient & thorough answering All my Questions. Thank you Sincerely Sara Smothers ?
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December 2023 by Emma Guzman
Very nice Doctors, 3 of them and the rest of the people who is taking care of everything else, all my family goes there and never a complaint.
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December 2023 by Sara S.
The Best Staff. They worked cooperatively & professionally.Gabriela greeted me with a Smile,Jessica fitted me for my Glasses,which came i less than a week. Jermaine called me & was able to come here the very next day. I thinkp her name was Nancy, was the one that adjusted my glasses when I came in to pick them up.The Optometrist Kim Nyugen was very Kind & Professional as well. She Thorough & Patiently answered all my questions.Thank you for a Pleasant experience on my 1st visit to your office. Sincerely Sara Smothers.
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December 2023 by E Tid
Awesome, nice and friendly people, clean facility and real detailed- Love it
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July 2023 by hien p.
Came in for my first visit today after three years since my last check up and feeling as if I am not sure if I was ready to see the world through a clear lens. I work at an office myself and I have to say that the whole staff there were absolutely wonderful. I saw Dr Anna Wu and would totally recommend her! Trust me on this one ;)
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July 2023 by Peg A.
My interactions with Dr. Saavedra and her team left me feeling consistently frustrated and disappointed. Despite receiving a prescription from their office, I decided to have my glasses made at another optometry office due to their refusal to order the specific model I wanted. This led to significant inconvenience as I had to shuttle between the two offices.Even after Dr. Saavedra made some adjustments to my prescription, the improvements were minimal, and I continued to face difficulties in seeing properly.Be prepared for multiple visits to Dr. Saavedra's office, as she seemed to struggle in getting the prescription right on the initial attempt. Furthermore, if you decide to have your glasses made at a different office and encounter any issues, don't expect any assistance or support from Dr. Saavedra's team, not even concerning issues related to your prescribed number. Their lack of support and empathy drove me away from their office, prompting me to seek a new optometry place that genuinely cares for its customers from the very beginning to the end, ensuring complete satisfaction.
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May 2023 by Justin L.
Great personal service. The optometrist took her time to explain the condition of my eyes and how age affects them. I'll be coming back for my annual exams.
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May 2023 by Ricardo Rivera
Super nice people but after $500 and not being able to get my prescription glasses right 4 times, I just bit my tongue and walked out. Leaving them after almost 10 years.
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March 2023 by Phyllis S.
Never answer the phone or return messages. Left messages at least five times, not worth wasting your time.
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February 2023 by Rick P.
Updating! It's been about a week since I picked up my new glasses. I can now see through concrete walls! Ok, maybe not that but I can report this. Dr Wu has has delivered to me " The Perfect Glasses"! I didn't spend a million billion dollars but I can not say they were inexpensive. I don't know about you but I want quality and I have found it here. My whole family wears glasses and we all love it here. My son made me pop for a pair of "Tom Ford"? I don't know who he is but because his name is on the frames, there was a premium to pay! Whatever. They do have other designer frames to chose from as well as what I wanted. Basic, solid, frames, with the bridge being built into the frame. Nike put a swoosh on them so at least I have some level of cool going on. They work well with our insurance and have an excellent service presence!
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January 2023 by Alejandro Diesta
I found a great gem in San Leandro that I tout about to my husband, our neighbors, and friends. My interaction with the staff were all very pleasant and professional. Dr. Saavedra was very thorough in her exam, including dilation. I do know a lot about ophthalmic conditions and diseases because of the line of work I'm in and I must say that Dr. Saavedra has an excellent bedside manner, great personality, and extremely thorough. The clinic is also well kept and very cute.
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January 2023 by Roberta LaFrance
It was close to 100 degrees and they had A/C!! Yay! Also, very nice staff and very little wait. A "classy" operation in a nice neighborhood.
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January 2023 by Amanda
Five stars honestly isn't enough. I so look forward to coming in for my appointments! The women at the front desk are very welcoming & helpful. I believe it was Cindy who helped me VIA email to update my insurance & set up my appointment. I love that I have the option to do that VIA email rather than calling. Dr. Saavedra is very personable & knowledgeable. It was about two years since my last appointment & she remembered small details about me & my life. I really value that she invests in getting to know her patients. The woman who helped me with my lenses, I can't remember her name, I believe it starts with a J? She has beautiful eyebrows & lashes & was also very helpful! She was very knowledgeable & had me out of the door in no time. She made sure to ask a coworker for clarification on something & I really appreciated the effort made to ensure my order was correct. The turnaround time I received my glasses back was also extremely quick! I believe the ETA was three weeks & I got them back in one! I am grateful to have found a place close to home, with kind, intelligent women who provide top notch service every time.
