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March 2024 by Kee F.
The service was horrible. The ladies that are taking the orders are rude & not polite at all.
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March 2024 by Ahnee D
Best Buttermilk Bars around!! The chocolate one's are amazing ?
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January 2024 by Eric Wertz
Good donuts. At 6am they are fully stocked with lots of donuts available. Lots of parking there. Friendly staff.
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December 2023 by nadia malki
Staff is disrespectful and rude. I’ve been here a few times to get lotto tickets and a donut. Donuts are dry, don’t bother with the coffee. Taste like it’s from 2 days ago. Mostly they lack customer service skills. I’ve been going to Lucky Donuts on Dutton/Bancroft.
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November 2023 by Christopher Arriola
Combination banh mi is ok not too bad.
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October 2023 by Kory M.
The donuts were great but the customer service needs a life line, the first time I walked in a couple weeks ago the man who sold me donuts didn't say hello or any kind of greeting. After coming out of rite aid I thought I was going to get some scratchers and some donuts but the woman in there gave me a deadpan stare and no greeting so I walked out and I won't be back, there's much better donut places to go that do greet their customers.
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July 2023 by Michaela D.
I'm giving his place zero stars due to the simple fact that the guy working the counter yelled at me double time when I asked him a simple question about buying lottery tickets with my debit card he said no cash only so I said OK I'm gonna go to the ATM really quick And then he proceeds to scream at the top of his lungs at me screaming I don't take debit cards I simply said to him you don't need to yell at me because I hurt you and I told you that I'm simply going to the ATM he said and I quote well only reason I'm yelling at me because you turned your fax. It wasn't listening to me. And I clearly stated to him well you still don't have to yell I heard you and I told you OK I'll be right back so when I come back from out of my car to go next door to the riding, so grab ice cream he screaming at me yet again I didn't understand what he was saying, but he said something along the line that's why you didn't get your lotto ticket, as I'm talking on the phone to ask my boyfriend what kind of ice cream would he like? That's not how you handle business yet talk to your customers just because you didn't hear them to yell at somebody when I mean yeah he was screaming at me because he thought I didn't hear him when the truth was he didn't hear me say OK I will be right back . This isn't the first time he's yelled at a customer. I've seen it done twice before and I just kept to myself now that he's Yelled at me I think it's time too let other know . If you go here you will get yelled at
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May 2023 by Leilani M.
Mom and Pop donut shops are always the best but they also have deli sandwiches and Vietnamese sandwiches, pastries and many more to select from! Service was quick, friendly and fast! Definitely a nice quick stop! Don't worry about parking there is a huge!
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May 2023 by Thomas Chin
Great Vietnamese sandwiches and fresh donuts.
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April 2023 by J S.
Another local owned business I am boycotting because of bad customer service. Our family has been going here for over 20 years. Love their donuts but the stank attitude of the Man there sucks. He always has this little attitude with no smile or anything and have always just ignored him. Today I went to ask for donut holes, half glazed half chocolate. I asked for a separate bag and he says "You want separate bag" I said "Yes". And that is what set him off. he starts grabbing his bags looking all angry and even drops some. He starts mumbling under his breathe and he says "the American way". So I called him out on it and I said what the American way because I want it my way. Fool! You are in America and obviously loving the American way, you own your own business here in "AMERICA". I can't believe because I asked for a separate bag he got all pissy. Oh well. He won't be getting my $$$.
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April 2023 by Molly L.
There was a fast-moving and short line of about 3-4 people when I got there. There doesn't look to be seating but the parking lot is big and donuts were well-priced.I ordered the maple bar, chocolate glazed with sprinkles, and donut holes - both glazed and crumb. I was amazed at how tasty the donuts were. They had a sort of crunchy texture but it was so soft inside the donuts. I have gone to a handful of donut shops in the San Leandro/San Lorenzo area and I've got to say these are probably some of the best donuts.Im impressed by the donuts we had today and will keep coming back for more. They were exceptionally delicious!And I'm happy to support a local mom and pop shop. Excited to try their croissant sandwiches and maybe their drinks next time. It's too bad they don't have Vietnamese coffee though, but looks like they do have boba drinks!
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April 2023 by Keith Richmond
Excellent maple bars and apple fritters. Love this place
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April 2023 by Neesi M.
Love their donuts. My favorite is strawberry cake. Their apple fritters are delicious. Always been friendly when I've visited.
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March 2023 by Veronica P.
This is our local go-to for donuts. There is plenty of parking at this location and depending on what time you go - may be a line but it goes by quick.Location is always clean, as well. They sell sandwiches, coffee, drinks, donuts and lotto. Totally old-fashioned shop. The staff is always super friendly and I don't believe we've "met" a donut we didn't like. I really like it because in the years we've been coming to this shop, the donuts never have the old oil taste that some places do.Glazed is my favorite. Light, fluffy and just the perfect amount of sweet.
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March 2023 by Sonya M.L.
Caution, Beware and Be Advised....Do not shop here. The male worker in this place is extremely lacking in customer services skills. What is the purpose of having a bell on the counter to announce waiting customers. A gentle tap of the bell sent this person into an unwarranted rage of being disrespectful, condescending, shouting and just totally nasty. I kindly let him know I'll never shop here again. His behavior would have him fired on the spot if he worked pretty much anywhere else. So, please spend your hard earned money at another store that is welcoming and respectful.
