“One stop shop I love the fact that they do DMV I rented a U-Haul and never knew about their DMV services save me so much time they were super helpful and made it very fast and easy for me to get my car registered while I was reserving a U-Haul from them thanks again”
“Brought My Truck In (Pete 388) DEF System Was Acting Up. My Mechanic Couldn’t Figure It Out. I Was Skeptical To Bring It At First Reading Some Of The Reviews. Upon Arriving Thursday I Was Greeted By Ivan At The Service Front Counter. He Was Very Knowledgeable And Broke Down The Steps They Needed To Take To Repair My Truck. Even Though They Were 5-7 Days Backed Up From Getting To My Truck They Started Working On It Immediately. They Communicated With Me Daily On Where They Were At With The Repair. They Were Able To Diagnose It Right Away And Fix It. I Was In And Out In 4 Days. They Even Helped Me Out On The Bill Because I Told Them I’m A One Man Company And Not A Fleet. Would Definitely Recommend This Shop ??”
“Penske will ALWAYS be my go-to for short & long distance rentals. I recently performed a long-distance move using a 26’ Penske truck and put on 2,500+ miles in the span of nine days.
This Penske shop is nothing short of professional, transparent, and reliable. Aside from working with Penske for my nine-day rental, the shop manager, Dustin, was able to help me with a unique billing problem that I had created. Along with the help of Adhil and Martin (two Penske office agents), the team of three bent over backwards to solve my complex problem - cancelling my full transaction, refunding it, and recharging it to a different financial account. This was not an easy ask and there were additional caveats. Due to unique circumstances with the rental agreement, they were able to troubleshoot the transaction and develop a unique solution.
Their perseverance, professionalism, and creativity are one of the biggest reasons why I will ALWAYS choose Penske as my rental truck company over U-Haul, Ryder, or Enterprise. Penske is transparent, flexible, solution-oriented, and ready to meet your needs, whether typical or unique. Dustin, Adhil, and Martin are on top of their game here and I wouldn't think twice before doing business with them again!”
“The best experience ive ever had!!
From check in to return. Absolutely the most professional and friendly staff ive ever experienced. Nice to have after a long tough trip!!!!”