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February 2024 by Terri Perry
I get my pets things there.
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January 2024 by Renee Fuller
I came in to return a gift at the Amazon desk. Super easy and fast.Afterwards I picked up a couple things for my cat. Prices were reasonable and they did have most of what I needed. Two chores in one stop!! Great idea!
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December 2023 by Margie Bruner
This is a very clean and nice store. The employees are also very kind and helpful. One of the employees name is Jess. She helped me a lot with finding some cat food. Id recommend if you’re looking for pet food to ask her. Thank you very much Jess for helping me out. I am looking forward to shop here again.
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November 2023 by Unfathomable Phantom
My dog loves the toy section. Lol. 4 stars because there MUST be more local, organic, raw food as well as toys made in the US with sustainable materials rather than China
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October 2023 by RJ P.
Really good place to hand wash, give your dogs a bath!First time I tried it, it was like $10 and they gave you a choice of shampoo/conditioner usage along with towels to dry with. Then you get to use one of their 3-4 wash bays which is safe even for small or bigger dogs of 70+ lbs. They have a vacuum and hair dryer. 2nd time, there seemed to be an increased of price may 5-10 dollars more. Wasn't even a year later that I went back but didn't complain about it. I was just confused at first but thought maybe they might have raised their price. Still offered the same shampoo/conditioner etc...It is definitely a 5 star for me to have this location open up their place for pet owners to be able to clean and wash their companion! Everybody should be thankful for that. I see people complaining about on yelp how dirty the place can be, that's nothing. We're not perfect, and this place is not perfect. Whats the difference. ;)
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October 2023 by M C Alquez
I came to inquire about dog treats for senior dogs I rescued, I have never met many workers like this young lady named Mikayla. She has the best personality and genuine compassion, understood my worries caring for two dogs, one old and sick, and one blind and deaf; she recommends the ideal food that my dogs need, she has that super kind treatment to customers that you would normally remember for life, not to mention knowledgeable of the store’s products. She even mentioned it’s return and exchange policy, to rest assure we are getting excellent products from them. An amazing People person that she is, she will definitely go very far. A FIVE STAR RATING FOR THE STORE AND FOR HER! ⭐️⭐️⭐️⭐️⭐️Excellent customer service! Thank you so much, Michayla, I would like to see you grow in this company ?????, You gained a customer for life!
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October 2023 by Paul S.
Have not been to the dog wash in the store for a long time- Price has gone up now $20.00 still nice to have a raised tub shampoo and conditioner and towels to dry.
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September 2023 by Marc Kudrna
I bought wrong vitamins, returned no worries ,they got you covered, great customer service ?
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September 2023 by Suzanna A.
9/25 Update- I went back today with Mickey and there's two dryers now! They added a new one!! I recently came here for the self-wash station. I recently moved to CA and since I live in an apartment, showering my 50lb foster pup has been extremely difficult. The staff was very accommodating since my dog needs medicated baths and needs a little extra time between shampooing and conditioning to let it soak in. For $20, we were not rushed during the process and were allowed to stay as long as we needed since there weren't many people. The only downside was there was only one dryer, but the people at the other self-washing station were great about taking turns and not rushing others using it. I would highly recommend the stations here. The staff were quick with cleaning up after each use and even recommended certain stations to help us feel more comfortable since it was our first time. I will be back for his next bath!
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September 2023 by Ms. M
Friendly staff. Dog washing stations. Bath and dry your pups. My pup enjoyed but hates the dryer she takes forever to dry so we usually air dry later. This time we got half way. Lots of in store products or they give you some to use,towels,and a scrubber.
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September 2023 by Samantha Lau
I have been having trouble with exchanging products at Petco these past few years. I buy the PureBites chicken breast dog treats at a discount online. Sometimes the bags are in very small pieces. My dog is very picky and like big treat pieces. I tried to exchange for a different bag at store. I always get asked to pay a difference for the exact product. The Alameda petco staff always give me a hard time to price match the exchange so I don’t need to pay extra. The San Leandro team are excellent to helping me out. I really hate your exchange system.
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September 2023 by Autumn Thomas
Workers are friendly and helpful but it's very busy because of it
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August 2023 by Anna B.
Love the staff! Super helpful and friendly, always excited to see our fur baby. This is our regular pet store, will go out of our way to stop here.
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July 2023 by Alma Reynoso
Always friendly people around to help in finding things for my pets.
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April 2023 by Chloe Lin
This place was not a place for my dog, my dog went in for a vaccine today and a staff asked if my dog bites, we replied with no, I never seen her bite anyone before, and suddenly the staff said bring her off the table or else we’re kicking you, I was confused?? Not good service, and not a good attitude, Didn’t explain what happened at all.
