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April 2024 by Jean C.
Fantastic service! I'd like to thank Upline and their crew for their invaluable contribution to our move. Esteban, Christian, Victor and Deren got to our house and imedietly got to work. They had hour house and garage packed and driving off in their truck in less than 6 hours. Two weeks later, It was time for delivery at the new place. They picked up our stuff from storage and showed up exactly when they were supposed to. They had all our stuff moved into a 5th floor and furniture assembled in just over 4 hours. Was great watching the teamwork come together from this crew.
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January 2024 by Bren K.
After four seamless moves with Upline - we highly recommend them! Upline's pricing is reasonable and their team is highly-skilled. Our most recent 6-hour move could have taken less skilled movers easily 8-10 hours but because of the teamwork, planning and organization at Upline - we saved big and everything was delivered safely. Christian, Esteban and Alvaro methodically coordinated our move-out in less-than ideal circumstances, as another team of movers was also working around us in the same space (accidentally mis-scheduling their arrival date), to ensure all tasks were managed efficiently without working on top of each other. Thanks Upline for taking such quality care of our precious pieces!
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January 2024 by Jeri L.
I used them years ago. I wasn't treated very well and neither were my belongings. It weird this is showing up on my feed again. Hope they have changed their ways.
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December 2023 by Sean Life
Awesome, excellent company. Not too expensive everything moved without hassle and in a very timely manner.Excellent communication, professional, efficient and friendly. I would definitely use them again and highly recommend this moving company.
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December 2023 by johnny san
They helped me with a local move and they were great. They answered all my questions and gave me a reasonable price for my move. I will definitely recommend them.
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July 2023 by Cynthia T.
We have not yet completed our move with Upline but our initial phase work to negotiate our move with art work, etc. with Debbie has been excellent with almost immediate responses and practical solutions to my problems and questions.We certainly expect a continuation of their top notch service for our coming move out of state!
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June 2023 by Richard Bourne
From my initial interaction with the Upline office staff in the Bay Area, my meeting with Dale to discuss charges & services, & more recently with Amber, who went way above & beyond to insure the delivery here in Austin would meet my wife's & my travel schedule, even when it seemed that would not be possible, I have been very impressed with the personalized customer service that has consistently been provided. As I await local delivery here in Austin, I wanted to add my positive comments to the online reviews, & also give a special & heartfelt thanks to Amber for her very critical part in making everything come together so well. If we ever need moving services in the future, we will definitely be repeat customers.
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April 2023 by Elena P.
A necessary but significant headache in the moving process involves scheduling an in-home consultation for the estimate. Upline Moving sent an expert to our residence to physically inventory our belongings and create the final quote. Once the estimate was approved, I paid a small deposit to reserve the move since certain circumstances can disrupt your moving plans, Upline assured me they will refund 100% of the deposit charged if I cancelled within 48 hours of the scheduled pickup. On moving day, they sent the team to assist with the services acquired during the contract service. While my belongings were in transit, an in-house team of shipping professionals track the fleet vehicles and can update you regularly on the shipment's progress. Once the items arrived at the final destination, the movers helped unload, unpack, and reassemble furniture inside the new home. During this stage, I analyzed my belongings for signs of damage during transit and was very happy to find none.Upline Moving was able to store my items at their warehouse storage facility for a few weeks until I was ready to receive my goods, you can schedule redelivery at your convenience.I was pleased with both the courtesy and kindness of the employees as well as the service I received and the cost. Everything was upfront and honest with complete transparency.I would use them again and refer to family and friends. I would give more stars if I could.
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April 2023 by John Lipka
I needed to move my belongings from California to North Carolina for a recent move. After checking many companies, I called Upline based on the many, many positive reviews I saw on Yelp. I Called and spoke to "Debbie" and was given a very competitive quote for my move, and was impressed with the attention to the specific details I gave her about my belongings and my requests. It took a few calls to solidify out deal, and each time I spoke to Debby, she remembered all of my specifics and made me feel like I was dealing with a company that cared about what I thought was important to me. My move was on time, without incidents and was the one thing about my move that I really did'nt have to even think about..
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March 2023 by John L.
I needed to move my belongings from California to North Carolina for a recent move. After checking many companies, I called Upline based on the many, many positive reviews I saw on Yelp. I Called and spoke to "Debbie" and was given a very competitive quote for my move, and was impressed with the attention to the specific details I gave her about my belongings and my requests. It took a few calls to solidify out deal, and each time I spoke to Debby, she remembered all of my specifics and made me feel like I was dealing with a company that cared about what I thought was important to me. My move was on time, without incidents and was the one thing about my move that I really did'nt have to even think about..
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February 2023 by Roberto D.
They will "Get back to you." with a quote , when they do they dont ask any questions because they value your time but have set prices for a move. Skip the call back and just give the price, they ask 0 questions.
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February 2023 by Jessi L.
After an extensive search of moving companies, we came across up line and spoke with Debbie, who was thorough, honest, and upfront when it came to our needs and pricing. I felt so much more comfortable with the transparency that she provided in comparison to other agencies who also provided quotes. We had to adjust our dates and they were always accommodating and help to make sure that we were updated and that our belongings made it to us safely. This move had the potential to be a disaster, and it turned out better than I could've imagined. Everyone was professional and courteous and we would definitely recommend Debbie an up line.
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November 2022 by Karen L.
This was our first move in 36 years as well as our first experience with a professional mover. I give 5 stars for the bidding process, communication, the pack up and load out. However the delivery was less than stellar with only two workers handling everything and some breakage and wet boxes. The delivery team seemed to be overworked and somewhat careless as a result. Would I book with UPline again? Yes!
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August 2022 by Britanny S.
Couldn't recommend enough! The crew was professional and kind and were very helpful as I moved from California to Texas for the first time. They packed up the furniture in my apartment in less than 3 hours, and made the process very smooth.
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June 2022 by William T.
Terrible experience with our cross country move from careless packets to miserable delivery. We went through our house when they "finished" and discovered entire rooms ignored. Packing was sloppy; entire boxes of items just dumped in without packing material. Designer suitcases ruined because they were not protected at all, simply thrown into a moving van. Broken items galore. Their response, you can file a claim which requires the original moving inventory list that they did not maintain. DO NOT USE THESE PEOPLE. THEY ARE NOT PROFESSIONALS. LAZY WORKERS. LACK OF SUPERVISION. EVASIVE TACTICS TO AVOID PAYING DAMAGE CLAIMS!
