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December 2023 by Kamal Homran
The guy barley lifted his eyes off his phone to help. He had me wait a few minutes just so he can watch the game. Worst experience ever. 1st and last time coming to this Post Office.
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December 2023 by Eugene Stanislavskiy
The employee doesn’t know his job. I got email from USPS that I need to visit a post office to change my address. The employee even didn’t want to listen to me and didn’t run the barcode from email. Wasting my time. I glad that I living California.PS. I spent less than a minute in the Post Office on Hesperian to solve my problem.
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December 2023 by Wiley Chen
Don’t come to this Post office, they send your package to wrong location and telling you this for the system. But this from the worker who work there with hart less!!!!!!!!!!!!
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June 2023 by Ricky D.
Poor excuse of a Post Office. Closing an hour for lunch is absolutely ridiculous. You can't have one person go to lunch while another occupies the front desk? Never going back to this post office.
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April 2023 by Tango
Always lost packages.Asked if a USB in a letter envelope how much stamp to put on he said $5.80 I was like seriously? It's less than 1 oz and I can do it online for $4 with tracking. He's just not helpful and always look lazy and didn't bother to help. My packages always gets lost too.
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April 2023 by Lorenzo G.
Don't go to this location!!! There's plenty of reviews already about "kye" the older man that works the front desk. He is still rude and unwilling to help or show any common respect to anyone. Will not return until he's gone.
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December 2022 by Vicente Santos
I been calling for hours no body answering the phone. I trying to find out what happened to my vacation hold mails, I came back from vacation two days ago and the hold mails are not delivered yet.
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December 2022 by Clifford J.
I came here to vent about the old guy working the front but it looks everyone else has already. This guy needs to retire or find a role that doesn't require social skills. Literally sits on a stool and throws packages on the ground.
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October 2022 by Brianna Wong
Horrible service and would not recommend going here. The old asian man that works here looks like he hates his job and has the worst attitude. Im lucky I am not the only one on the reviews page that has similar opinions about this man.I asked him to print me out a receipt so i know my package was scanned. However this man gives me attitude each time I ask for this and keep in mind, I only come here once in a blue moon. This time, I was not going to put up with his attitude so I professionally told the man to do his job and scan the package and give me the receipt that I asked for. :)
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August 2022 by Carol C.
Waited at the counter for Postal employee to come out from the back. Finally an older Asian man came out eating what looked like an apple, didn't greet me or anything, I handed him my package and requested a receipt, as he told me I didn't need one because it was in the system which was OK,but as he was speaking to me his food was coming out of his mouth! Really nasty and unprofessional. I worked for USPS for 37 years and never treaded customers like this! He needs to go!!
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July 2022 by Alex S.
Same thing every time the elderly man made a mistake and was upset I pointed it out without being rude but it hurt his ego that he was wrong . Do better , someone else needs to be in the front
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June 2022 by Man L.
The guy in front is an asshat. Bad service! Never using this branch again. Worst than the DMV.
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May 2022 by John V
If it's so bad why hasn't any one brought it up with the post master at the main office.
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May 2022 by olieebur
Shipped a priority package a week ago. Checked the tracking number and it said the package hadn’t moved since last week, meaning that the package is still at the location.Went to the store and attempted to ask about the package. The old Asian man there told me to kick rocks and call the USPS phone number. He didn’t bother to even check the tracking. Why call a phone number if the tracking number says it’s still there?Probably the worst service I had at a USPS.
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February 2022 by Nicole O.
DO NOT GO HERE! I have no idea why this post office continues to employ the very rude Asian man who works here. He is very rude and unprofessional!! Not sure if he is racist or just hates his job but once I walked in, he saw me and then proceeded to walk to the back. I was the only one in the post office and had to ask him to help me. He ignored me for a few minutes then came out. Barely acknowledged me and then made me pay a ridiculous amount for a package without giving me the information on the shipping choices. I would rather go somewhere else but will be reporting this horrible man.