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March 2024 by Gregory Romero
They had what i needed when i needed it. The best part they were opened late. When an emergency situation arose was grateful for Autozone.
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December 2023 by Wesley Hall
The store manager needs to work on his attitude towards the customer I find his attitude towards the customers applong and not accablle for his mangerorl job
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December 2023 by Loretta Brandon
Very helpful, good customer service.
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December 2023 by Gary Estes
Was a b le to ger needed parts no p rob l em, and staff were friendly and helpful.
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November 2023 by Ivan Valdes
Jose was probably the most helpful and friendly Auto Zone worker I've ever encountered, give that man a raise!!!! Great experience overall and highly suggest everyone to go to this store for your car needs. Thank you Jose for making my experience a memorable one.
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November 2023 by Mike Nugent
Bad phone customer service. It's not the first time. An employee at this location just put me on hold for 15in, did not even hear him/her. Probably would have waited another 15 min before getting disconnected, which happened several times. If you're going to put a customer on hold that long, then tell him or her to call back. Terrible business, no common sense.
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September 2023 by Brooke Timmons
I went in at 9 and the doors were locked so I called and the workers said “you could have just knocked”I did. No one was up front.I didn’t say anything to them other than your doors locked and the sign says you close at ten. I don’t need a 19 year old to cop an attitude with me for expecting a business to be open during their hours.Then when I went to leave the door was locked behind me. That’s really sketchy. I’m the only customer with two male employees and they Lock me in the building. What the heck is that?!
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May 2023 by Mickey L.
Memo, thank you for assisting me this morning with my taillights. I truly appreciate your 5 star customer service. It sad that there was a AutoZone (Santa/Rita, Pleasanton 15 minutes from me, but they would not assist me. Instead, I had to drive 30 minutes for assistance to Hayward. AutoZone Hesperian, you will always have my business. Thank you.
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April 2023 by Samuel Young
Auto Zone used to be Auto Shack many years ago. Name change quality stays the same. Good price for all your auto needs. Let's shop local. Personal service always better then mail order. Keep everyone employed. You see what you paid for and go home happy.
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April 2023 by Kyle Driggers
My daughter and I went and they are great!I had to get some brake pads and my daughter played with all the fun tools! This is a great place for a dad and a daughter to be!????by the way auto zone is so kind and helpful!
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March 2023 by G 10 Karma
The girl was nice. she told me she would hold my item until i get back from my car after confirming the parts number. But when i came back, i was helped by a lazy guy?♀️ he was barely moving. ??
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November 2022 by Dean Davis
The cashier was very helpful and nice
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November 2022 by Ern Black
Horrible young people here at the store do not know what they're doing who don't know what a Buick Grand national is 3.8 v6 turbo if you're going to work at a auto store you should know about cars at least a little bit
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November 2022 by Lina T.
I went to AutoZone in San Lorenzo this morning and Andrew was such a big help with my windshield wipers. Would also want to thank Marcus for assisting. Received very good service. Such nice guys.
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October 2022 by Alberto R.
They never answer the phone I have a commercial account but I never call this store for parts I call San Leandro By the time I get to the store from my house they still haven't answered the phone In terms of people that know what they are doing there are like 2 people that know their parts the rest don't really know what they are doing and if they don't know what something is they say they don't have it. For commercial accounts I recommend San Leandro or the Jackson auto zone 100%
