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November 2022 by Eudoro Cendejas
Have been coming this store for 4 years and they are always a great help
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July 2022 by Debra F.
This is one of those if I could give 0 stars I would and is an overall rating of the Boost company in general. My 83 yr old mom was with Virgin Mobile and it was acquired by Boost. Her old phone was shut off and she had to go to Boost. She was informed that her phone was not compatible with Boost service. She purchased a flip phone and was told the cheapest plan was 35 per month. She cant afford that and returned the phone and was refunded. What was'nt refunded was the monthly service fee even though she did not use it the phone. The phone never left its box until it was returned to the store. The store person said we needed to contact customer service for the refund as the charge was through Boost itself. I called customer service and they informed me that the service was used and therefore not eligible for a refund. There were 15 out going texts which apparently was the magic number to establish usage. This was a flip phone and my 83 yr old mom does not know how to text. I called the number that was texted 15 times in a row and it is a number that is not in service. Avoid this company at all costs as they will fraudulently find a way to keep your money. Neither customer service or the store were willing to resolve it. Also customer service is ran out of the Phillipines. My next step is the better business bureau for them ripping off my mom. Attached is the 15 out going texts that magically appear on her account.
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May 2022 by Christian Alvarez Franco
I went in to the store because my phone keyboard was messed up and having trouble typing , and the rep Delilah & saahil did a great job. Excellent service . Free of charge.
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September 2021 by Francisco Martinez
Great experience. fast and reliable service very friendly staff. Always willing yo help if you have any questions or concerns. Definitely one of the best stores to come and make payments or upgrade phones.
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September 2021 by Brenda Orozco-Brady
Great prices and customer service! Manuela was able to really understand the kind of phone I was looking for and she made the whole process so easy! ? I definitely recommend this location!
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August 2021 by Curtis Jenkins
Excellent customer service, knowledgeable & professional staff, large selection of phones, cases & other accessories ... good people to do business with
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May 2021 by Ginelle W.
If I could give Saahil and this store a 10 star rating, I would. He went ABOVE AND BEYOND to assist me and a client of mine. He was polite, friendly, knowledgeable and was able to multitask efficiently. My client had a very unique situation and he could have easily saved himself a lot of work by giving up, but he didn't. Thank you Saahil!
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May 2021 by John Glen
Came into buy a brand new phone Manuela was extremely helpful in finding me the perfect phone for my needs!! I definitely recommend this location! Superb customer service
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April 2021 by Anthony
Amazing quality of customer service everytime I come to this location. I can be buying a phone, making a payment, or having an issue with my phone and they always help me with a smile on their face. Not all stores around the area are this friendly or knowledgeable...
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April 2021 by Joseph Brady
Came in looking to add a line and Manuela immediately greeted me to assist and answered all the questions I had. Thank you Manuela, will recommend this Boost location to anyone.
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April 2021 by Candi Williams
The young man was very kind and knew a lot of information on all the phones. I got a really good deal on a new iPhone, highly recommend checking them out
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April 2021 by Josue Zavala
Called 7 different stores looking for an iPhone, but this location was the ONLY ONE that had it in stock. Great customer service by Saahil
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March 2021 by Romer
Very nice guy, great customers services. Me and my wife switch from Metro & buy 2 phones. Good price
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February 2021 by NonisJourney
Customer service was on point. Gave me discounts and deals on everything I asked about. He also was very helpful explaining the differences between phones speakers and cords. A plus plus
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February 2021 by E. Love
Saahil was a great Employee who answered all my questions an did his best to get me a phone for the right price. Iphone with a free screen protector for a 5star review!!