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March 2024 by Crystal
they will be closing this branch in May 2024.
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March 2024 by Gloria
Yvonne CarrAWFUL DO NOT DEAL WITH HER!Vibe: I will help, No I don’t want to help.Very uncomfortable!Immigrant , judges native born AMERICANS!Stop Yvonne! Retire, rude white, you know what!
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February 2024 by Alisa H
I Just left this bank and the teller was extremely rude! She Wouldn't let me deposit a money order THAT I MADE, back into my account. I did this before at another chase bank. A money order is YOUR money so I didnt understand why she wouldn't do it and was so rude and nasty about it. And then she threw my money! What is wrong woth people! Horrible service!
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October 2023 by Hien P
Horrible customer service. The representative here who work for Chase have very low knowledge and work experience. The representative walk back and fourth to ask questions from someone with the experience (assuming that she asking the manager to help her). In conclusion, this branch have lack of knowledge and lack of leadership. No effort in helping customer. They don’t know the correct information but make the customer feel stupid. Will never come back here.
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September 2023 by Guest
Horrible customer service. The representative here who work for Chase have very low knowledge and work experience. The representative walk back and fourth to ask questions from someone with the experience (assuming that she asking the manager to help her). In conclusion, this branch have lack of knowledge and lack of leadership. No effort in helping customer. They don’t know the correct information but make the customer feel stupid. Will never come back here.
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July 2023 by steven h
This bank has no reason to cancel two appointments. Very wasteful of time
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May 2023 by Rand Nathan
Chase has offices (branches) all over the place. They are the largest bank in the US.
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August 2022 by diego rivera
I had called this place. To ask about getting some papers notorized. At the beginning they seem to be helpful. Then hung up the phone on me. So I drove down their. Wen I got inside the bank, and the word "notorized" came out of my mouth. No one came to assist, like cockroaches they all dispersed. So I just walked out in defeat, then they proceeded to lock doors. Will be a filing a complaint to the city, state, and bank.
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August 2022 by Kimberly Thomas
Always easy access and yes a drive thru.
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May 2022 by Katya Mendoza
Always closed!
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January 2022 by John hann
Takes care of your needs all of them. Afternoon is better. Not as crowded.Nice and helpful.
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December 2021 by Fermi “Lago” Casa
Bad Customer service, just want to replaced a very old $100 to a newer bills (not new) cuz i withdrew one time that was counterfeit $100. She won't let me replace it.
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September 2021 by Dan Holland
Friendly, professional and quick! Thank you Hristina! I'll bank here in Northern California from now on??
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August 2021 by Liz F.
I seriously try to give this specific Chase bank too many opportunities because it's really close to my house but the customer service here is horrible. I came in at 9am to get help with my accounts. The guy that was by the door stood there and told me I would need to come back all while putting stickers on the door?? Really putting stickers on the door is. Ore important then helping a customer? 0 zero initiative to help. He said "just go online". You don't think I would've done that instead of wasting my time and gas to come to a Chase Branch? Idiot! Never coming here again.
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May 2021 by Snakeyes77 Casa
Bad Customer service, just want to replaced a very old $100 to a newer bills (not new) cuz i withdrew one time that was counterfeit $100. She won't let me replace it.