Citi is a financial services company offering digital banking, mortgages, personal loans, small business banking, credit cards, and wealth management. The branch is described as a nice, friendly neighborhood location with plenty of parking. Customers report that the staff is really helpful, quick, professional, and a pleasure to work with, with many noting they have never had issues with transactions like deposits or cashier's checks. For after-hours ATM access, customers must slide their card in a door slot to gain entry, a feature noted as great for safety. The ATM itself works perfectly and quickly. However, some customers express a wish that the interior view was blocked to increase privacy and deter people from waiting outside. A minor criticism is the branch's opening time, which some feel is too late, preferring an earlier start than 10 AM. A positive highlight is Citi's extensive network of partner ATMs, offering convenient cash withdrawal at many locations.
Eva, Wealth Relationship Manager is very friendly, helpful & knowledgable. ???
November 2023
Great services with Gemma. She is very friendly and helpful
October 2023
Had some detailed transactions needing to be done and Wilson was extremely helpful. He was very thorough and provided a few good suggestions. A good representative for the bank!