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April 2024 by Danielle H.
Oh my nose! the smell of stale sweat and cigarette (?) smoke hits the minute you walk in. At first, I thought some smelly customer had just walked through but the smell was all over the store. I needed something that was in the back and the smell was everywhere. The place looks like a POORLY stocked warehouse. No customer attention if you're not buying balloons.
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April 2024 by Cristina P.
The slowest and worst service imaginable. I've been in this line for over 35min now! They need more associates working
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February 2024 by Ashley Ann
I was underwhelmed with the products they had. We were throwing a party and I wanted to get some last minute decorations. Everything was boring or over priced… but the girls that were working the check out and the balloon station were very friendly, and working hard. Just wish they had more fun “party” products.
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February 2024 by Rogelio
You find everything you need for your party and you can order balloons in advance.
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February 2024 by Jazzy Love
Service is so bad in there. Folks are so lazy and not helpful. What happened to good customer service?
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February 2024 by Abbie Robinson
Service was great.
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January 2024 by XTina K.
Do not order from here. I bought $150 of giant balloons for delivery for our baby's first birthday. It should have been 16 giant balloons and they sent...FOUR. Okay it was a mistake and wasn't what we had planned for the party activities. But what is insane is that after 4 months they have not refunded me. I've talked to their corporate office by phone, to the manager Melissa and have been promised phone calls from their Manager Mike. So I paid $160 for 4 balloons basically. Amazing incompetence.
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December 2023 by J. Jesus Martinez
I love the attitude of the girls who serve ?
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November 2023 by Carla Martinez
Tons of fun stuff but a big mess
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November 2023 by Monse Vargas
Bought my costume online and told me to come in 2 hours , I went 2 hourslater like how they told me to and they told me someone had already bought it.Told me I should’ve came earlier even thought the app said go after 2 hours as well as they couldn’t do anything about it but just refund me made me waste my time and just find it so stupid that they would let someone else buy it after I had already made the purchase it’s so unprofessional as well as being inconsiderate of other people’s time since they didn’t even bother to put the costume on hold and just left it on the shelves. This store is so stupid and unorganized.
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November 2023 by Mary Bishop
My daughter said she found more costumes there than she found at spirit. So that's a plus. And the line went fast considering there was many many people.
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September 2023 by Theone Andonly1
The place to get your party poppin'!! They have great selections at reasonable prices. Worth it to make your little ones day!
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August 2023 by Mxd Chx
Was busy but the line moved quickly and the staff were polite and professional. They had everything we needed. The store was clean and well organized.
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August 2023 by Baseball Mom
I drove from Stockton to San Leandro this morning to pick up some party supplies that were not in stock closer to me. I arrived 10 minutes before they opened and crossed my fingers they would answer. Mike answered the phone and i asked if i could pick up early as i had to open my store in Stockton at 9. He pleasantly found the order and quickly sent an associate out with it. I made it back with 5 minutes to spare. Thanks so much for your help!
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July 2023 by Grace Guo
Bad customer service. Cashier always on her personal phone and not helpful.