Public Storage in San Lorenzo offers a welcoming environment and excellent customer service. Customers appreciate the helpfulness and professionalism of the staff, particularly Dawn, who has received multiple praises for her friendly attitude and knowledge. She goes above and beyond to assist clients, making them feel valued and supported during their storage experience. Tracie also provided exceptional service by helping to transfer an account and secure a lower rate. The facility allows for easy reservation through online eRental, enabling a smooth move-in process. With nearly 50 years of experience, Public Storage aims to meet the needs of its customers while providing personal attention.
Dawn helped me in a fast timely manner. She was very polite and understanding. Thanks for giving me a great experience for my first storage unit.
July 2025
Dawn was awesome. Great customer service and attitude. Very helpful from the phone call to set up the appointment to the showing of the unit.
June 2025
Dawn was the best! She really took care of us and made us feel like we made the right choice as a starting soon to be wedding couple! She was so sweet: professional and reallin Inviting;(something you don't see anymore); she values her work and her customers both her company and upper management should feel super proud... read full comment
