Public Storage in San Lorenzo offers a welcoming environment and excellent customer service. Customers appreciate the helpfulness and professionalism of the staff, particularly Dawn, who has received multiple praises for her friendly attitude and knowledge. She goes above and beyond to assist clients, making them feel valued and supported during their storage experience. Tracie also provided exceptional service by helping to transfer an account and secure a lower rate. The facility allows for easy reservation through online eRental, enabling a smooth move-in process. With nearly 50 years of experience, Public Storage aims to meet the needs of its customers while providing personal attention.
I had a good experience recently during my visit here. I has lost my keys for a lock and Ms. Jennifer was really good communicating with me and helping me cut my lock and able to help me purchase a new lock with keys.
Jennifer is awesome and she is very informative on what ever service is needed in that place
May 2026
Jennifer was so helpful I couldn’t believe how nice my experience was!!!
May 2026
Had a pretty good conversation with Jennifer and she was incredibly helpful supportive understanding so I’m 100% sure they’re the best!!!!!