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February 2024 by Avery Burrell
Your employees were very informative and let me know what was going on with my car and did excellent work on the repair.
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December 2023 by Alex G.
Shout out to Brandon or Bradon I believe, they were able to squeeze in an alignment after I got my new tires from another location. Thank you to him and the technicians for working hard on New Year's Eve. I came all the way from San Jose.
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December 2023 by Prabhsim K.
Very poor service. They don't know where they are doing. They're lying to the customer and the The one guy come say something different price the manager come tell me a different price they really don't know what they are doing. Please guys be careful to go this location, they really cheating with the customer. Always specially the manager that the one who do the fraud with all the clients. please guys make sure they are written what they are saying specially warranty they are ripping off all the customer used to the guy who worked. They fired him because he doing the good deal. New manager is a fraud
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November 2023 by Jessie Fritzen
I have spent over $3,000 here and countless visits, only to have my car making the same sound AND MORE!The people are nice but I’m about damn tired of seeing them over and over because of their guess and check strategy with my repairs.Now they’re telling me to take my vehicle to a place that “specializes” in the service I need. Oh okay ?
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November 2023 by Roberto Montalvo
We got a new set of tires,they were easy and did it that day without a appointment,,I did notice they didn't wash the grease they use to put on the tire,,it's not that easy to get off ,,and one valve cap was missing,,next time I'll call them on it,,
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October 2023 by Nicole Strother
Went in at 8:30 on 10/3/23 for an oil change, the kid behind the counter was rude right off the bat, picked up my car at 11:30. While driving hike from work only a few hours later my car dings and says oil pressure low... checked my oil and its empty! Technician 17 Nicholas was on my work orderService: Oil change
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October 2023 by Christen Gray
Super helpful, affordable, professional and nice. They welcomed me, answered all my questions and explained everything so I felt comfortable for what they charged. It’s not the first time I’ve experienced this type of service so I thought of writing a review to express my gratitude. I used to live in the neighborhood and after going to three other places close to me I drove back to somewhere I knew. Thanks ya’ll!
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September 2023 by Christen G.
Super helpful, affordable, professional and nice. They welcomed me, answered all my questions and explained everything so I felt comfortable for what they charged. It's not the first time I've experienced this type of service so I thought of writing a review to express my gratitude. I used to live in the neighborhood and after going to three other places close to me I drove back to somewhere I knew. Thanks ya'll!
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September 2023 by Anne Jolene Cuaresma
The employees at this location are honest and easy to get along with. As a person with limited car experience, I am thankful that they didn't try to upsell me on different products or services.
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September 2023 by Sarah Chavez
Downtowner and meatball are the best in town. We love this place
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September 2023 by Jamie L.
I booked an appointment online for new tires where I had specified the model of my car and the tire I needed. Upon arrival, the tire was out-of-stock so they had to get it at a different shop. They estimated that everything would be completed within 3.5 hours. However, apparently they only got 3 tires instead of 4. This delayed the whole process. They did not bother to communicate this with me until much later.All in all, unreliable and slow service even with an appointment.
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August 2023 by Elijsha D.
Amazing service from the front desk staff to Nicholas who worked on my car. I would highly recommend and they got my car done in a timely matter. Thank you and will definitely return.
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July 2023 by ryan miranda
I was having trouble getting air in my tires for a long trip I had ahead of me. The local gas stations had faulty equipment and made the situation worse. I called my local wheel Works and a man named Raphael told me to come in and they’ll take care of it. Not only did they put air in all 4 of my tires, THRY DID IT FOR FREE. It may not be a big deal for some people, but good customer service means a lot to me and they’ve gained a customer for the foreseeable future. Also the technician Nicholas who did the task of filling up my tires did a great job of being quick and professional. THANKS AGAIN WHEEL WORKS!
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July 2023 by play C
My appt was 12:30 for oil change. I was told it should be done by 1:30. I came back 1:45, my car have not work on. They told me i will be next. 2pm my car still in the parking lot. So i took off without getting anything done. Customer service is bad.
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July 2023 by Hello K.
My appt was 12:30pm and they told me my car should be ready 1:30pm. Came back at 1:45pm, my car still have not work on. By 2pm, my car is still in the parking lot. So i decided to leave without getting any work done. I really dont have time wait another hour or 2. Customer service and service is awful.