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November 2023 by Mark A.
Went to replace two tires. Called ahead of time to make sure they had the tires and to make an appointment. Showed up at 11am and was assured that the technicians we're getting tires done in 45min. After an hour they let me know that I would have to go to the dealer in Santa Maria to remove the lock nuts. I understand that is beyond their control. All good so far. When I came back after the dealer unlocked the tires I had to wait hours until they were closing before they got back to my car. They took many before me and when I would ask why and how long before I would be done they would have no answer except maybe the others had an appointment. This appointment took so long I ended up a half hour late to a 7 pm concert in Paso Robles because of the unexpected delay. If they had told me when I got back in the afternoon that they were putting back at the end of the line and it would be several hours before they could do the work I would rescheduled and have come another day. Poor customer service and a big waste of my time.
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November 2023 by Cody M.
Thank you Eric and Tommy for removing 2 nails from my tire and getting me back on the road. Really appreciated your great and prompt service.
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October 2023 by Rylee Scharmann
I love this place! They’re always so nice and very quick. I’ve come here everytime I’ve had a tire issue and have gotten it fixed for free or for the lowest cost. Definitely come here!
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October 2023 by GIDEON ADAME
Excellent customer service. The manager Ryan and the alignment guy RJ really took care of me. This is the best tire shop in the states. Like they fixed my tires for free and did the alignment check for free. I was like, no way you are doing all these for free; so how do you guys make money and he said customer relationship. By giving me free services, I'll tell my friends to also come get free services. I still don't understand how that will put money in his pocket but great job ?. I love this guys ❤️.
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October 2023 by Spencer Rutherford
These dudes work hard and don’t skip steps. Americas Tire in SLO are the best around. I took my Tesla to the Americas Tire in Bakersfield and told them “my car is shaking at highway speeds, I think the foam is loose in the rear right tire.” (Yes there is foam in some tires for road noise dampening). The shop in Bakersfield gave me my car back and said the foam was good in all the tires. They did however add 20+ quarter ounce weights to the wheel to “balance” it. Car was still shaking like mad. Brought it home to SLO, they pulled the tires and found the foam bunched up (as pictured, notice how it’s all torn up) inside the tire. Car is back to its normal self now after they removed the foam! Thanks SLO, and shame on Bakersfield for being lazy and lying to customers. Shout out to Eric at the SLO shop. Always super helpful.
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October 2023 by Pamela B.
Manager Ryan, at no charge since we are repeat customers, cleaned out one tire we mistakenly inflated with slimy sealant- saved our vacation, and serviced us almost immediately. He and employees were extremely helpful, informative, and friendly. Highly recommend this outfit and the extended services you receive from tire sales - we are now fast and confirmed customers!!!Clyde and Pam Bird
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September 2023 by C Q.
Talk about going above and beyond for their customers. This place did just that. We are in the are for work when my friend's truck got a screw in the tire. Even though they could have turned us away like Big Brand Tires did, America Tires stepped up and took care of my friend. They had us back on the road in less than ten minutes. A Huge thank you to the crew at America's Tires.
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September 2023 by Sophia L.
Matthew and Ryan were extremely helpful yesterday when I stopped in to get my tire pressure checked while on a road trip. Very quick and impressive customer service!
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August 2023 by Elizabeth Anderson
I miss it when I'm in Ohio. They don't have any there. They treat you great. With the heat, tires fluexuate so much.
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July 2023 by Jaime C.
I was greeted very quickly by eric and his crew upon arrival , and was helped out asap. the gentlemen here were very knowledgeable and actually, made my family feel comfortable. had the ac going on in waiting area so that delightful restrooms were available and were clean. thank you guys very much
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June 2023 by Deanna McMenemy
On a road trip and had a near blow out. Called Pep Boys first and had no luck. My second call was to American Tires. Super helpful and got me in and out really quickly. Had my size and super friendly. Highly recommend.
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June 2023 by Lindsay Garner
Truly the most incredible service. I had so much with my tires that needed to be worked on as I commute daily, and my car is running so smoothly now! Huge props specifically to Eduardo and the whole team ??♥️
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June 2023 by C M.
I have stopped by this location several times over past year to have tires checked because of tire pressure warning light on rental cars. The team members who are checking tires at their [free] tire check station are always so professional, kind and helpful. Always checking to make sure everything is correct and safe. One of the reasons this has made me an America's Tire Store customer for many years. Recently, a tire check revealed a small screw - literally within minutes they had the car in, tire off and fixed. Granted they were between rushes on a busy Saturday, but it was still FAST. I had my active grandson with me and he enjoyed watching them work from the store waiting area. Many thanks to the team and store manager on duty on 6/17 - you saved my weekend.
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March 2023 by Ali Barfield
First of all, the staff was lovely!! We got a flat and gave them a call first and they said they’d get us in and out. Which they did!! Once we arrived everyone was kind and quick to address the problem. Fortunately we just had to get the tire patched and the service was free! I’ve never experienced a service so quick and delightful in the auto industry. I definitely recommend.
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February 2023 by Christian Roche
Excellent service! Ryan and his team are truly awesome! I had a slow leak on my valve stem after leaving pismo dunes and they took care of it for me quickly and didn’t even charge me. Definitely very high level service
