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February 2024 by Sunny One
Kudos to Saigetta, Eduardo, Esther and others at this location! This banking center offers outstanding customer service. I've been coming for a year now to this branch and have nothing but good things to say. More banking centers should model how this center operates and especially how they treat customers with kindness, genuine care and attention to handling their banking needs.
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January 2024 by Stephanie Schofield
Long lines, and waiting times between 20-30 mins with only 1-2 ppl in line! I’ve only seen 1 bank teller at a time when I’ve gone twice into this branch. They are Rude!!! Very Poor Customer Service. I won’t ever Bank her again!!
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January 2024 by Marci P.
I was assisted by Aricelli 3 months ago, who guided me with exceptional expertise and kindness in closing my Mother"s accounts following her passing.
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December 2023 by Raymond G.
If I could give this branch zero stars, I would. One teller working during a lunch hour after the first of the month and during the holidays. It's the same every time I have I have come here. Managers don't give a damn.
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November 2023 by Victoria M.
The male teller with the nose stud is so curt and unpleasant to everyone. I stood in line behind 3 people and he treated every single one of them the same way. He is attitude is like we are beneath him and annoying him by simply existing. Kind of a gross way to treat people for no reason.
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November 2023 by Emilia Hoffman
Be aware there is card skimmers found at this ATM. All my money was wiped out within 3 days. Now I have to wait up to 90 days to see if I can get my money back. Thanksgiving is next week.
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November 2023 by Elizabeth S.
Had one teller for 7 people while three other walked around or sat in the cubicles. The manager asked a man at the back of the line if he needed help instead of helping behind the counter or asking the people at the start of the line.
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October 2023 by Brian Judd
Although the lack of customer service at BOA Branches . Marcus is a great asset at this location. . He is efficient and professional .
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August 2023 by John J.
Not even one star. Closing my accounts. .....! I need to write 80 some characters to post this so, be patient while I write and waste more time writing and writing and writing so that I can .... It will let me...
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August 2023 by Sue B.
They were very nice and friendly here. There are four ATM's inside the bank. I think you can only use them during banking hours,
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July 2023 by Loretta Lynn Naud
The bank manager did not show any compassion or empathy with my problem. The Social Security office had deposited a $1687 check twice. And he showed no interest in trying to help me. He went as far as telling me I could transfer the money from my savings. I asked him if he would do it and he said oh I could show you. I said I like the bank to do it. . I ended up standing up going over the ATM doing it myself. He didn’t care about my problem. My husband just passed away. I had auto debits coming out of our bank showed no concern. This was Saturday, July 2022, the bank in San Luis Obispo California. I wish I would’ve received the managers name. Since then I’ve called the customer service number and I’m still waiting for the money to get rectified. At least I did get my $10 overdraft fee back. I’m still waiting to get back the $1687 that Social Security decided they needed to take twice
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July 2023 by Carys Villani
Sai Patel is amazing!! She has helped me transfer money for trips and settle banking problems with ease! She is so willing to squeeze you in and makes amazing connections with her clients. An absolute pleasure of an experience for a bank and would recommend her to anyone!
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July 2023 by Rayanny Sales
Everything is a hassle with this bank. We needed to do a name change on our account. The manager Eddie was rude and made inappropriate comments to my wife, we felt disrespected, no one helped us at all, plus we left feeling ashamed for the treatment that was given to us by the MANAGER. I will change my business to another bank and avoid this location.
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July 2023 by Mars Eaglestone
While the bankers and staff here seem friendly, I avoid this bank at all costs due to the manager, Eddie. Eddie is rude, condescending, insincere, and unhelpful. After being a customer of BOA for nearly 20 years, I will be switching all of my accounts to another bank as a result of his treatment.
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June 2023 by Claire V.
I only use this branch for Saigeeta Patel,her customer service in unparallel. Always efficient and I could never ask for more as she always does it. Makes banking so easy. Highly recommend with old style customer service where you feel valued.
