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March 2024 by Jewelia Mendoza
Without a doubt caliber is beyond amazing, from the customer service to the repairs. I'm extremely grateful for each of these employees! They all are extremely caring about making sure their customers are beyond satisfied & I've never experienced such a genuine care from a repair shop. My insurance only covered a certain amount of time for a rental & caliber took it upon themselves to provide a rental for the duration of the repair time, I mean who really cares that much?! CALIBER COLLISION OF SAN LUIS OBISPO DOES! YOU WILL NOT BE DISAPPOINTED AT ALL FOR USING CALIBER COLLISION! That is a PROMISE!
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March 2024 by Tristan O'Neil
This was the best experience I have ever had with an auto repair. Everyone was very nice and helpful. They went above and beyond in helping me. I would highly recommend them!
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March 2024 by Amber Shelton
Not only was the service superb, but everybody in the office was very professional, kind and super informative during the entire process. I will definitely return here and refer them to people I know.
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January 2024 by Daviana Hayman
Working with Caliber Collision was a great experience! Once the parts for my car arrived, the turn around time was super fast. The customer service there was excellent, especially from the general manager. She was super hands on and communicative with me, and the shop gave me a complimentary car wash! Would definitely come back here.
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December 2023 by Juanita Poff
Very happy!
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December 2023 by D.B. Carter
Car looks great, service was great and the people were very cool.
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November 2023 by vanessa barraza
All I can say is "Bring your car here" I am kind of a picky person when it comes to my vehicle repairs. So when I was met with a no haggle atmosphere and the nicest staff, I knew I had found my place. Not to mention that the general manager was hands on with me and was a pleasure to work with.She was a delight... All expectations were met and for SURE would return......if you need to be taken care of properly go to this shop. Highly recommend. ?
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November 2023 by Jay Ward
Just wanted to leave an amazing review for Caliber Collision they hired our company for small landscape projects. Watching how the manager dealt with us while handling their other customers was nothing short of service and multitasking. Dawnielle was really professional with all my crew and my office. If we ever have body work we will be using them for the foreseeable future for all auto body needs.
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November 2023 by Terri Kumparak
Caliber Collision is incredible! They go above and beyond, starting from the initial contact, drop off, pick up and follow up, excellent communications during the entire process.They never leave you waiting, wondering or dissatisfied. I worked with the manager Dawnielle and she was so kind and helped ease the stress of the car accident process. The entire staff at Caliber Collision deserves 5 Stars
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November 2023 by Taylor North
I ADVISE YOU TO STAY AWAY FROM THIS CENTER. They are aggressive, unaccommodating and rude. We arrived to drop our car off at this location to have our family SUV bumper repaired. We arrived an hour early as our young 9 month old was in need of a doctors appointment. We had already performed our initial walk around and estimate. We were dropping our vehicle off for the repairs... Upon our arrival, I walked inside and kindly said hello and announced we had arrived to drop our vehicle off. The three employees barely acknowledged me. Pretended to not know that we even had an appointment of any kind. The woman at the primary front desk rudely stated, YOU ARE WAY EARLY. They did not welcome us or say hello. She stated we had to come back at 1:30 or reschedule which was not going to work with our young child and owning a business. My wife went inside for clarification as nothing like this was ever mentioned during our first appointment or during the scheduling of the appointment. When my wife walked back outside she was shaking and was scared to be at this business from their aggressive, condescending and non-welcoming behavior.
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October 2023 by Jim Livingston
Caliber did corrective bodywork on my wife's 2019 Prius that had been hit on the passenger side rear door damaging the door, door frame, and rear quarter panel. While it took six weeks to repair, they did an excellent job. There was one electrical issue we discovered after we got the car back. I called, and Nicole had me bring it in that afternoon and they fixed it in under a half hour.Services: Painting
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October 2023 by Margaret Campbell
My 2023 Hyundai Tucson looks like it is brand new. The repairs are perfect. This is a high quality shop.Service: Body & Trim
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September 2023 by Brian Sperry
Took the car in for estimate and repairs per the insurance company's policy. The work done was excellent, even going to far as to check and clear diagnostic codes before returning the car (no lights were on). My only complaint is communication with the customer. When completion date/time changed several times, they never called me; I had to call them to find out what was going on.Services: Tires
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August 2023 by Sean Flavin
Repaired damage to my Chevy truck. Did a great job, very helpful. Insurance work so cost was not a concern, but price seemed fare.Services: Painting
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August 2023 by sandra Berscheid
They are amazing! Every aspect of the repair and insurance assistance was a 10! Great customer service & quality work is the standard for this location.Services: Painting
