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March 2024 by Chloe J.
I could not be more disappointed with the Costco Tire Center here. I spent $800 on four new tires in January 2023 and within one year the front two are bald. I returned twice since January 2023 to have my tires evaluated and once they said there was no need to rotate and the second they said they would fix a flat and rotate and apparently did not rotate the tires, so my front two are completely bald. But because of a lack of rotating, it's not covered under warranty! What a waste. The people who work there are clearly incompetent. I couldn't be more disappointed. I really liked Costco and now it makes me question my membership. I don't understand how they can treat customers like this
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March 2024 by Mike A.
I was surprised how empty the store was. The Costco stores in my area are slammed all the time. We had an issue with the food court, of all things. We asked the food guy how long it would take for a whole pizza. He said 15 minutes. We ordered at the kisok and got in line. It took 12 minutes to get to the front of the line at which point they scanned our receipt and said they'd start the pizza and it would be another 10 minutes. Wtf! He said that's how it works there. The kiosk doesn't tell them what food to start making, the scanned receipt does, and they were short staffed. I went to the store exit and asked to speak with a manager. They told me I could go find a manager at the info desk. I reminded them I was the customer and they could send the manager out to the food court. Supervisor Noah came out, apologized, and said he'd refund our pizza price and get the pizza done ASAP. He went in and came back out with some rando lady with no vest and no name tag. It was clear she was looking for an argument. Somehow, she knew our pizza was already done, but we didn't, even though we were standing at the food court the whole time! We asked for our pizza so we could leave but she wanted to continue to argue for whatever reason. At that point we pressed for the refund AND the pizza since that was already offered. 20+ years as a member and I've never had an issue until this garbage.
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March 2024 by D S.
I bought a brand new battery and was not allowed by this person in the picture or a different lady not in the picture to shop with my battery in the basket. Other Costco locations carry them inside the store. These two at the door were adamant about the time of the store closing, which is an Achilles' heel for most people, as soon as you walk in the door, I absolutely was not greeted and had to speak to a manager about these clowns. Plus I did get a battery is a plus the nonplus was the other 99.9% of my trip into Costco. Not quite sure on the hiring processes these days but maybe they should screen these workers just a little bit more or have training meetings, updates on customer service, etc.
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March 2024 by Michael C.
Service at this Costco starts at the front door and you're greeted with a smile. As with all Costco's the selection and value is Bar none. It's always a pleasure to go into the store when I'm in the neighborhood because there is no better value.
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February 2024 by Shannon Montes
I didn't know you needed a Costco card to buy food from the outside eatery, when I had ordered my pizzas. But I had planned on getting my card anyways, so it worked out. The lady who did my card was very nice, and she got me out as soon as she could. They have great customer service. Now, I can't wait to just go back in and do some convenient, normal shopping, and save a whole lot of money!
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February 2024 by Michelle Valmont
big lines but worth the gallon of mayo ;)
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February 2024 by Thomas Wright
We continue to like shopping here for a number of reasons. ?
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February 2024 by myron wiley
Very clean lots of products, many staff. Could use diesel fuel though.
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February 2024 by Mario S.
I was doing my shopping today in a really good move and I say hi to his lady she ignored me wich it was ok, sometimes people dont like to agreed customers when I was about to pay , she was giving me a bad attitude, I didn't say anything I just ignored her , when I was done paying she was really nice to the next customer i felt like I was discriminated this lady's same it's Sharon , and this happened today , if she doesn't feel like working she just stay home , if you can't work under the pressure of customers in a busy place get another job but don't give attitude to customers who spend good money at the store thanx to them you can keep Your work , I spent over 1000 dollars today and instead of have a nice day or how are you doing I got a bad attitude, like if the items that I bought were giving to me for free
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February 2024 by Fernando Orozco
Lines at the gas station are very mild, the self checkout works well, my only problem is that mostly the parking is packed all the time.
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January 2024 by Chuck Hutchins
Costco hearing department is wonderful at the San Luis Obispo store! Friendly and supportive staff. Always impressed.
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January 2024 by Lu Lt
Recommend
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January 2024 by Bernardo Flores
I walked past one of the sample stations with my son and the rude sample lady (name was short and approximately 3 or 4 letters) told my son in a tone that he couldn't have any. I had declined permission for my son to take it, but she still hesitated with a perturbed face and we walked away. I understand that consent must be given before taking the sample, but the worker needs to work on her attitude.Sample was an energy drink in a 8/24
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January 2024 by Ryan Malone
Stacey, rude and unacceptable behavior. Too much of a try hard when it comes to 2 guests and 1 card. Mostly shame on Costco they need to actually chill. Way to make a broke college kid feel vulnerable by enforcing a bad policy - what do y'all know about morals, nothing.
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January 2024 by Sylvia Ortiz
All good
