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January 2024 by Patrick
The staff are courteous and helpful..Patrick
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October 2023 by Stan
I go in here to pick up a prescription, walk up to the counter and the pharmacy lady barks at me like I'm a child or something, saying I was in the wrong line or something when I literally just walked up to the counter. When I lived here a couple years ago, they were the same way at the pharmacy, very short with me, rude, and surly. Their customer service here is terrible.
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October 2023 by Eric Jorgensen
I live down the street, I shop here twice a day. Ray and Will are always super nice. The two people closing tonight made me feel very uncomfortable. They took turns watching me from across the store and constantly asked me if I needed help. I’ve been in retail 25 years, this means they think I’m stealing. I’m wearing sweats and a hoodie because I got out of bed and needed to get some pain relief. I’ll just walk to Rite Aid from now on.
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August 2023 by Paul P.
Went in today to pick up prescription, turns out the pharmacist was out sick today and the pharmacy part of the store wasn't open for business. Pretty sad state of affairs.
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July 2023 by E B.
The team at this particular CVS pharmacy (717 Marsh St in SLO) is very special. On several occasions since we moved here 3 years ago, they (Kim, Angelica, Deb) have gone out of their way to ensure that my son with extraordinary needs ALWAYS gets his medications. His life depends on these medications so it's important to understand how much this means. There are times when there are hiccups with authorizations at the physician office or the insurance company but the staff at this location ALWAYS goes out of their way to make sure we get what we need. That is not required of them. The target cvs left us out in the cold without a care as well as the cvs on broad street. I've watched the staff here interact with the customers and they are always joyous and kind. I'm todays world, we need more of that.
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June 2023 by Erica G.
About to visit Bubble Gum Alley and stopped here to get some gum! No one greeted us. No one working the registers. Self check out, we in and out. A few unhoused people outside asking for money.
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April 2023 by Raymond G.
We recently moved and they were very helpful in getting our prescriptions transferred. Great service and very friendly.
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March 2023 by Lyndsay -S-
I get allot of quality make up here as well as my prescriptions and sometimes snacks it's a very convenient store with really kind and helpful employees.
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January 2023 by Natural relaxation With Chris
Had all day to fill my heart pills I need our I could die. Pharmacist was lazy told me to come back tomorrow after initially telling me it would be ready in a hour. 16 hours later. Thanks to Walgreens for being open you guys are the real rockstars
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November 2022 by Patricia F.
I have excellent service from this pharmacy. Kim is always helpfu. She leads me to other pharmacy products, and helps me understand why they might help me. After a terrible fall, she showed me Arnica gel and told me many customers told her it helps prevents bruises when used as directed. My most significant bruises went away in 5 days! l The pharmacist is aware of my other maladies and makes sure I don't take a new medication that will affect others I am taking. Of course this should be standard procedure but at other pharmacies I may need to go to, I am not asked about other meds. They also provide fast service when they aren't overwhelmed with many customers or impatient people. CVS downtown is very professional and helpful.
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November 2022 by Valerie Lambert
The Pharmacy Technician, Management at the Marsh St. location have talked about me to the CVS on Broad St. Have discriminated against me told me I'm not allowed at the other location. I will be contacting the CEO. I shop at the other location don't use the Pharmacy. My reason for that the Police were called it was recorded that Pharmacist severely verbally abused me. I have a Mental Illness, I'm disabled. I won't be getting my prescriptions here anymore. A Store Manager recommended that I don't. I will be receiving it in the mail or take my business elsewhere. I got very sick yesterday, from the stress of the negative interaction. I'm sorry that the Marsh St. location is so, unprofessional.Valerie Lambert
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October 2022 by Greg V.
The store is cool... but these days it all comes down to customer service. Now I get it. Corporate's trying to reduce cost with less customer service less employees to increase profit margins but by having an employee by like Christy really benefits this companies busimess business model exponentially she goes above and beyond to help her customers.
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September 2022 by Christina M.
Kim in the pharmacy is a rude person. she is only nice to the people she chooses to be. if she's in one of her moods then she's rude to everyone. I have heard this from multiple people too
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September 2022 by Kimberly McSparin
They have everything you need for health and personal care
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July 2022 by Janet J.
I don't know what is happening with CVS, but I'm really disappointed in the cleanliness and employee help. The shelves are empty, the staff is not helpful and the pharmacy is always chaotic. The CVS stores need help!