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February 2024 by Joy H.
I find this location to have a wide selection but the prices are very high. The pricing is also variable which is confusing and frustrating. For example, the same sports bra in the same color but different size is $20 more. Unfortunately, some of the clothing on the racks have makeup on them. - When I made a return in store, I was helped by the front desk and my funds were provided immediately. However, they have very specific rules about online purchases and in store pick ups that are not flexible and I no longer shop here because of it. - Overall, I think the customer service on site is minimal and the pricing structure is inconsistent. However, parking at this location is normally free and available.
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January 2024 by Aaron V
Imagine walking into a store with 5 employees staring at you and saying nothing.
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December 2023 by Greg M.
No longer sell rifles or ammo. Lame. Customer service was not helpful when acquired about the reason why. And the prices are non existent considering there is no ammo even. What happened to sporting goods stores. Sad face.
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November 2023 by Lace Montgomery
Most items we looked at had no prices marked. Three stars are for the good service, one star is for the lack of pricing.
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August 2023 by Tom Brander
Great selection covering most sports, nice sportswear selection including backpacks and weights and other exercise gear, bands, balance balls and way more.
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August 2023 by Richard B.
I'd like to simply make a purchase without getting attitude for no reason. Is that possible Kathia? 2.5 Stars for 80 reviews says it all. I won't be coming back.
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June 2023 by frankie woulbroun
Wouldn’t let me buy a fillet knife. I’m 20 years old??
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May 2023 by Daniel L.
Went in looking for basketball shorts. I wear a size 3x, sometimes 4x. There was not one pair of shorts, of any kind in that store above 2X and even those were rare. Good to know that there's an entire segment of the population whose money they apparently don't want.
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January 2023 by Natalie R.
Since my previous review was deleted off of google. I want to start off this by saying I usually don't write reviews even if it has been a bad experience but on Saturday I had to deal with a rude employee, when coming in to resolve an issue that I had already spoken to a staff member about the night before. She had to interrupt the conversation after a young gentleman had already been helping me out. She was asking inappropriate questions that even myself as a manager would not ask a customer coming into my business that has been having an issue with a product. She was even making the boy that was helping me feel uncomfortable. After talking to an associate, I found out her name is Maddy***, and there have been previous complaints about her before. I would never let any of my staff speak to a customer the way that Maddy spoke to me. She was asking idiotic questions in a demeaning manner about merchandise that she should've known about. Very pathetic way to try to act like someone you're not. ****Daylin who I've spoken to over the phone also was very kind, relatable and helpful. He definitely needs a raise!! He went above and beyond for something very simple and that is great customer service, I would definitely hire him at my business!
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December 2022 by Lance Fernandes
Great help from Zach and his manager really appreciated it as I was assisted every step along the way with an order they made for me thank you.
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October 2022 by One Aleut Boi
Their prices are a bit higher than using online vendors, but the experience and skills the workers offer end up saving you money by helping you figure out what you need the first time.
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September 2022 by ASU Masters
Disappointed in the way the staff member handled their mistake of putting out shoes that were not for sale with my 7 year old. Taking them from hand and removing all the boxes with no explanation other than “these are not for sale” and walking away was kind of ridiculous.
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July 2022 by Homer G.
I tried to get this location to put on some fishing line for me. For several days, I went in and every time they told me that the only guy who could do it was at lunch I went back at different times the guy is still at lunch Obviously they don't want to help me They find excuses not to Help I ended up going to the Santa Maria location, and found an extraordinary individual named Cody in their fishing department. He was extremely helpful and courteous. If you are in the San Luis Obispo area, save yourself some frustration drive the 20 miles to Santa Maria. You won't be disappointed
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July 2022 by Taylor G.
I normally don't leave reviews for chain department stores, but I had to give a HUGE shout out to the salesperson who helped us purchase a couple of kayaks yesterday. It was a huge purchase for us, and we spent about 30 minutes asking a ton of questions, pulling some down to sit/get a feel for and I was super impressed. They were knowledgeable and patient with us as we navigated what we wanted. We went in with a slight idea, but they were able to help us determine which kind of kayak we wanted plus what size paddles would work best. We've been to Dick's a few times now in the last couple of weeks. Also purchased a basket for my bike. Everyone has been super helpful, and the store has been really organized. I think the store has just enough options so it's not overwhelming plus availability to people who know what they're talking about.... It makes a huge difference.
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May 2022 by Steve Snyder
Always a great selection and friendly staff
