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May 2023 by CG L.
Donna Lewis and her team are the best! We had a 21 day escrow but were ready to close by the 17th day! Donna is truly a problem solver which was a must for my unique financial situation. She made no promises that she couldn't fulfill and worked tirelessly to ensure everything went as smoothly as possible. Her team members were equally as great and extremely helpful whenever I was in need. I highly recommend Donna Lewis for your home financing needs!
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May 2022 by Connor R.
I can't say enough nice things about Ermina. She is incredibly knowledgeable, a great communicator, and continually went above and beyond to provide updates and answer questions. I would absolutely recommend Ermina and the team at guaranteed rate to anyone who is hunting for a mortgage.
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December 2021 by Ali M.
Launa Gerardis Was incredible during my transaction. I had a few other lenders not be able to close the deal. I reached out to Luana with guaranteed rate and she believed in me and never gave up. I was able to refinance my home at a great rate after my split with my ex. I would not have been able to do it without her and her team. I highly recommend Luana to anyone purchasing or doing a refinance. The transaction went so smooth with Luana even during some really trying moments dealing with the ex. Just closed the deal on time and with a great rate! Thank you!!!!!
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June 2020 by Barbara W.
Thanks to Donna and her team my journey to being a first-time homeowner was exciting and easier than I expected. Starting from getting pre-approved and then all the way to my closing date, Donna was quick to respond and always available for my questions. She walked me through a lot of possible scenarios with prices, rates, mortgage costs, etc. She was always honest and realistic with my options available. Her team was super fast to communicate the documents and information I needed during the process. I am so happy to have chosen Donna and her team to help me purchase my new home!
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February 2020 by Roger F.
Donna and her team are truly professionals. I have never experienced such a quick and efficient loan process. The team worked seamlessly through the steps and kept me informed all the way through. Thanks again to Donna and her team for doing such an outstanding job! And if anyone I know is looking for a mortgage I will be sure to recommend Donna!!
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December 2019 by Timothy T.
If there were 100 start, that's what I'd give Donna. She jumped thru flaming hoops to get our loan done, right in the middle of Christmas! She got the closing done on time and with as little drama as possible. Even while she was down with a cold, she (and her great crew at Guaranteed Rate) kept the lines of communication open, returning calls/texts/emails ASAP! Your home is likely the largest purchase of your life--take it from me, you want Donna making sure your loan gets done! I can't speak highly enough about the job that Donna Lewis did--Thank YOU!
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March 2019 by Jennifer M.
I first met Luana when she put on an education class for Realtors to discuss the financing options for buyers. She broke down the complexity of the lending process in a way that was easy to comprehend. This was especially important to me, since first time homebuyers are overwhelmed and need that extra hand to hold. I knew I could trust Luana to guide my clients and gently explain the process -simplify it for them so they don't get overwhelmed. Soon after, I had the opportunity to refer my clients to her. And boy, was I right! Luana was always readily available to me and my clients. She pushed through all the sticky parts of our transaction, all while wearing smile on her face. She was always a pleasure to work with and put in 110%!! As a Realtor, it's important to me that I align myself with the most dedicated and knowledgeable professionals in the industry. And who puts clients needs above their own! Luana is a gem and I really wish I could give her 10 stars! I am blessed to have her a part of my team.
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February 2019 by Holly T.
As a busy Realtor, I rely on vendors that take care of my clients ethically, professionally and with products and services that are of the highest caliber. Luana's always available, deeply knowledgeable, and competitive in rates. I enjoy working with her because she is committed to educating my clients in their options and she shepherds the process personally, with care and diligence. I highly recommend her to anyone in need of a mortgage loan.
