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July 2021 by Karen T.
After a disappointing afternoon looking for an inexpensive, clean, well running, nice looking car for our granddaughter my husband and I landed at Heiland Auto Sales in Oceano. Honestly I was a bit skeptical but we had run out of options in the 5 cities. Finding a perfect used car that fit our budget was proving to be very difficult. The owner and his wife at Heiland were both on the lot and they were so kind and so helpful. They did not have a lot of inventory but they did have just the right car for us. They were patient, kind, and worked with us to remain with in our budget. We will be back next time we are in the market for another car. We heartily recommend Heiland Auto to anyone. Best of all our granddaughter loves the car!
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May 2021 by fix and nails you!!
Friendly service but unfortunately very little car options!
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May 2021 by Gaby Bustos
WOW VERY NICE PEOPLE
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April 2021 by Art V.
I bought a beautiful used Toyota Prius today and traded in a Toyota Camry. It was a pleasant experience start to finish. Nick the owner was attentive without a hint of pressure to make a sale. He simply presented facts and let me make up my mind. The Heiland Auto website was up to date allowing me to complete my first look online. What I saw on the lot was the same as was displayed in the website. The price of the car I bought was inline with the Kelly Blue Book pricing, so I felt little need to negotiate. That removed all the stress in making a decision. My trade-on car has many, many miles and some serious repaired needed, but Nick came through with a reasonable price for my car. I'll be back next time I'm in the market for a car and can heartily recommend Heiland Auto to anyone.
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March 2021 by Mark C.
Contacted them interested in a car they have advertised for sale 4 days ago. Still waiting for a reply. That's ok, I found another dealer who was prompt in responding and found a great car. Communication is the key to customer service, something you should learn.
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February 2021 by Yeee Buddy
Jacob was very helpful. He wasn't pushy and really took his time help me find what I wanted. I got a sweet deal! Go ask for Jacob!
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July 2020 by Chris D.
Instead of my daughter having a great summer celebrating her first vehicle, her car is stuck at home because the vehicle she bought was a piece of crap that's sitting in our driveway. We bought it in January from Heiland Motors, after being inspected by the owner and the transmission goes out. What a joke of a dealership, we asked for help and Nick, "the owner" said no. I am going to post this message on every page I can to hopefully deter somebody from buying a car at this POS dealership!!!! By the way, she only had about 700 miles on her vehicle before the transmission started having problems. Cheers Nick and Mario, may you continue to screw people over.
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July 2020 by ronald jones
The man Mario hooked it up really fast and informative good people to work with
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July 2020 by Stella D.
Let me start by saying I did not end up buying a car from Heiland. However, the service I received there was so great I get I had to write a review. I was car shopping with my son. He was torn between a car on the Heiland lot and one down in North Hollywood. When I let the lot General Manager, Mario Sanchez, know that, he volunteered to run a car fax report on the other vehicle for us. Not only that, but he sat down with me and went over the whole report on a car he would not receive a commission on! Ultimately, we bought from a private seller but I am very appreciative of Mario's help in our search! I will be sure to go to Heiland whenever we are searching for a car!
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June 2020 by Chris Delgado
Never purchase a vehicle from this place. The owner who does the inspections needs to quit his job and hire a professional. My daughter's transmission went out less than 1k miles after purchasing and the ownership isn't doing anything about it. They are being reported to Consumer's Affairs, BBB, a horrible review on YELP, and as many other sites as possible to hopefully desuade somebody from making the same mistake we did.
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May 2020 by Nicholas Suzuki
Stopped by to browse for a SUV, Mario was very helpful even though we could not reach a deal. I would come back to look at something else in the future.
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March 2020 by Roulette Dave
Good experience, good car. Its been 2.5 years now and no mechanical issues. Good buy for $3,000
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January 2020 by Sophie Fauchier-Specker
I was helped out by Mario and he was very kind and helpful. He made sure that I was able to get the car I wanted. I bought a great car I had gotten checked out by a mechanic. Mario even helped me get the rental car I had back . I would recommend Heiland to a friend! Thank you to Nick too!
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January 2020 by Rick Nunez
I have to express how great this experience was. I now own a great truck thanks to the amazing service from Mario Sanchez at Heiland Auto Sales SLO. He was low pressure, incredibly helpful, from salesman to finance manager to finding a great rated loan from a cedit union, the whole experience was smooth and actuallyy enjoyable. He didn't just treat me as a respected customer but as a family member. I have never had a better experience purchasing a car. I highly recommend this dealership and Mario.
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November 2019 by Joseph Hildebrand
Outstanding car buying experience. Great people, excellent service, a reliable vehicle, what more could you ask for. I highly recommend Heiland auto sales.
