Ice Warehouse provides helpful customer service. The customer service team is very helpful, as seen with Adam from the back east location. Customers have had positive experiences with fast shipping and great products. Some customers have had issues with orders, but Ice Warehouse has resolved them promptly. For example, when a package arrived missing items, the company sent out the missing skates and puck within a few days. Customers appreciate the great customer service and plan to buy from Ice Warehouse again. The store offers a range of products, including skates, sticks, and pucks, and customers recommend it to others. Despite some changes, such as stopping walk-in sales, Ice Warehouse remains a great option for hockey players.
have been making my online ice purchases since 2015.
November 2024
I love IW Hockey! Their customer service is incredible. The website is awesome too; great product videos and equipment descriptions that help you find what you’re looking for, especially if you’re new to hockey.
July 2024
This is a very good online hockey store. Free shipping on $100+. Free returns too. Very quick to respond to emails. Not sure how there could be any negative reviews for this company.
