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February 2024 by Carrie R.
Super friendly people and beautiful jewelry...also fun gifts. I got some brass earrings and I love the heft and style. highly recommend!
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February 2024 by Lauren B.
Extremely rude customer service, unwilling to work with customer on a gift exchange. Very off putting and belittling when they spoke to me. Would not recommend this business.
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October 2023 by Joy Wilkins
I am always so delighted to find yummy gifts for SELF, family, friends and clients. Len Collective has a great eye to share lovely items from artists, jewelers and craftspeople!Newest shopping trip was some new yummy skin care & ʸᵘᵐᵐʸ ᒪOᑕᗩᒪ ᑭᗴᖇᖴᑌᗰᗴ.....♡︎
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October 2023 by Vanessa Coburn
Such a beautifully curated store.
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August 2023 by Paige Robillard
It appears according to older reviews that this store used to carry very different products, or was a different shop altogether. This review is for the Len Collective store currently operating on Higuera Street with primarily earrings as their product.I purchased a pair of earrings here. At checkout, the girl helping me said, verbatim, “These are gold filled, which is great, you can shower in them and sleep in them no problem, just maybe take them out if you’re going in the ocean.” I was like, okay, sounds great. That was not alarming at all, and I do not have sensitive ears, so everything seemed great. She did not show me any documentation about the product, explain it any further, or mention anything at all about the return policy.The earrings made my ears BLOW UP within a day of wear. It was insane. I’ve never had issues with ANY earrings before, never had an ear infection, nothing in 25 years of wearing earrings. I have other gold-filled earrings, no issues at all wearing them. The reaction to these earrings was extremely unique. The only conclusion I can draw is that they are not honest about their materials and they are not as advertised.I gave it almost a week of trying them, cleaning, doing all the recommended things, with no improvement. When I took them back to the store one week after purchasing, the manager was super passive aggressive and claimed “we are super up front about our materials.” She whipped out a chart I had never seen before vaguely explaining the care instructions for different materials (no warnings about quality issues on this chart), and pointed to a tiny little placard near the checkout area with tiny font saying that there are no returns allowed. She said this information is available on their website, which is how they’re up front with their customers. I asked her if she felt it’s reasonable for a customer to study policies on a website in detail before shopping in a storefront. Her response was, “it’s our policy.”It seems clear that the owner of this store knows their products are low-quality and not as advertised, so they use a bait-and-switch method to encourage people to buy junk products and not be able to return them. I felt like she was telling me, “you were stupid enough to buy it, it’s your problem now.” If you believed in your products, and they were the quality you advertise and charge for, why would you not stand behind them?So now I have a useless store credit gift card in my purse that I will never use, because how could I possibly trust the quality or integrity of anything coming out of this store?I wonder how many other people have had this same experience. The whole process seemed well-rehearsed and routine for the staff.
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July 2023 by Tanja F.
If you come here looking for a treasure to add a little something special to your wardrobe, give yourself extra time to really look. There is so much to see! The process went smoothly. I just remembered where the items that I wanted to see were located and then the sales associate brought them out on a tray so that I could see them in the mirror. The style of jewelry reminded me of what artisans would create in Santa Cruz. A style that I really love.
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September 2022 by Emy C.
I love this little store. They always have the cutest things from hats to cards to jewelry. A bit pricey, but you can tell each item is carefully and thoughtfully selected.
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July 2022 by Martha O.
I love this place. A few months ago in March I bought a Maison Louis Marie travel Spray. When I got home and opened the packaging, most of the perfume was gone and the bottle was missing a spray nozzle. The staff at Len Collective responded to my emails inquiring about an exchange immediately and I was able to quickly exchange my bottle for a new one. The process was easy and stress free. Thank you all!
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November 2021 by C R.
I absolutely love this store. The best store in SLO. I found the sexiest, most masculine, slightly sweet tobacco cologne and amazing soaps. Love this store. A MUST if you're visiting SLO.
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August 2021 by Esti R.
Unique sweet gift shop full of local and quality items. The smells are amazing from all the French perfumes and candles. I bought a linen pillowcase and can't wait to come back when I'm in town next!
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December 2020 by Patricia Lombardo
So sad that this wonderful shop is closed-such a lovely selection of a variety of quality items.
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July 2020 by Lauren Roy
Love this store so much, it has the most wonderful gifts and high quality goods. I can’t wait to see it reopen!
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May 2020 by H G.
Fascinating curated collection of the unique the elegant and all the things you never knew you needed until you found them at Len Collective!
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May 2020 by Destiny L.
Such a cute little store. I always go here and pick gifts for birthdays and Christmas. Its hands down my go to when Im looking for something original and eccentric. I love the earthy vibe to everything in the store. This place is a must for everybody and anybody shopping downtown!
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February 2020 by Agnes D.
This place has a lot of great unique gift ideas, from candles, bath and body products, jewelry, books, shoes, among other great items! The staff was very pleasant and welcoming!