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October 2023 by Lisa B.
we were looking for a part that they didn't have in stock. Mark went out of his way to call Westside Auto and when they didn't have it either, he looked online and found what would work for us on Amazon!! so grateful!!
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September 2023 by Anastasia Telesetsky
Great customer service- got me my auto part quickly and waited patiently for me so that I could apply a AAA discount for the part and save a few bucks. Thanks for being friendly and patient.
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July 2023 by Linda D.
this was the worst customer service ever. My sister placed an order online two days ago and they should've had it ready. I walk in there's at least five people working there. I would say working in loose terms because one on the phone, the other one standing talking chitchatting with some other person ones hiding in the back one hiding in the corner by the register nobody's acknowledge I'm eating there on my huffing and puffing in like on the phone saying there's no customer service and I'm about to leave. They said I will be with you in a minute and I said no you just lost at least two customers now it's gonna be more than that because of this review they suck.
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May 2023 by Shawn & Tiffany stamback
The sales associates actually know about cars. They can look at belts and tell you what they came off of, bring in a part they will help you find a replacement. These guys are old school know about cars.
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March 2023 by Hans guy
This is a great place with awesome customer service to get all the parts that you need for your vehicle
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January 2023 by Eliza J.
Found NAPA Auto Parts because of our AAA Technician. Bob referred and so grateful he did. Called NAPA directly. Technician was very responsive, professional and helpful. He located what was needed (car battery) and stated they would do a courtesy install. Fantastic! Even better, they offer college student discounts. Just ask :DThank you NAPA Auto Parts!
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December 2022 by Carlo Christian
Helpful and knowledgeable staff. Excellent service every time I go there.
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August 2022 by Drew Unruh
Very quick and professional helped me with all my needs
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May 2022 by Sparky
Had to run down a person to get help yet there was two people at the counter. Maybe I just expect to much by wanting to be addressed when standing there waiting so that I know they've seen me.Thankfully it was picking up an online order.
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February 2022 by Erich Schaefer
Our go to parts house in San Luis Obispo. They even make up custom battery cables and hydraulic lines.
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January 2022 by ken huff
Great people really tried to help us out when we lost our RV alternator.
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November 2021 by Robert Burton
Great customer service!! I needed a battery and Jeremy was more than helpful finding the right one and installing it right away! I will definitely be a repeat customer.
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November 2021 by matthew funderburk
Excellent and knowledgeable staff. Called ahead for availability and they happy to set aside for you.
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October 2021 by Robert B.
Great customer service!! I needed a battery and Jeremy helped me out. He found the right battery for my car and installed it right away. During the install he noticed a disconnected vacuum line and he helped me get that fixed as well. Top notch service, I will definitely return to this Napa store!
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September 2021 by damien mont
Walked in there and was greeted with a " Hello ", asked for my part and after a few moments the part was found. Juan went above and beyond the call of duty and installed the part as well. The customer service here is wonderful! Thanks for making life easier !
