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December 2023 by Marissa B.
DO NOT BRING YOUR CAR HERE!! Had to bring a car here because of insurance and it has been a TERRIBLE experience. It took them over A MONTH to replace the ignition and fix a broken window. They are incredibly uncommunicative and I have had to call them persistently to receive any updates about my car. They are incredibly unprofessional and it has been a nightmare having my car here. Save yourself the time and hassle and go elsewhere!!
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November 2023 by Marcia D.
We took our SUV here for insurance repairs. They missed some significant dents on the grill so we had to return it. It took a while and it pretty inconvenient, especially with having to install and uninstall car seats. The oddest part was when we picked up the car and they left the damaged grill in the back. It was not a small piece and was annoying to have to deal with.
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September 2023 by Candy M.
I brought in my SUV in which a dent in the side door. I had gotten quotes from other body shops, some were quoting me over $4,000 to have the dent repaired. At minimum, the other shops were quoting me $2000. The shops were recommending very invasive methods to repair the dent that seemed unreasonable. I was super stressed over the high cost and I went to Rainbow for one last quote. John looked at the dent and quoted me $1300. He explained the estimate and the repair process clearly to me which I appreciated. John was kind and I didn't feel pressured to make a decision at the time. My car was fixed within a week and looked brand new. Two years later, it still looks great!
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August 2023 by Jessica Justice
I cannot comment on the quality of their work because, despite numerous attempts over almost a one month span, I could not get them to email me a quote. They initially sent me a quote that included the price of an entire door that I didn’t need done. I thought it was just a simple error but then when I called to have it adjusted the person who answered (John?) had no idea what he was talking about. At first he said he needed to do the 2 doors together so that they “would match” and then he said “any reputable shop will quote you for both doors”. When I told him I’ve been to 2 other places and neither has mentioned the back door, he changed the story and said that since the primer sprays 6 inches it’s going to get on the back door, so the back door needs to be done if I want the front door done. What? It was only when I told him to take the door OFF that he agreed to adjust price. It was an hour till close and he said making another invoice takes too long and will have to be sent on Monday (I assume they just had a lot to do in that last hour). 2 phone calls later and 2.5 weeks and I have still yet to see my quote. Communication is really worrisome at this shop and that’s too much of a red flag for me to continue, even if I knew how much I was paying.
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July 2023 by Lynn M.
Incredible! Honestly, I think it looks even better than when we bought it brand new 6 years ago! Rainbow did a remarkable job, and it's not their fault it took a month...getting all the parts were tough. GREAT JOB, Rainbow!The huge damage, $12,000!, was caused by an accident with a semi-truck and trailer side-by-side with me on a 45 degree left turn in San Luis Obispo. Driver's side got wiped...or whipped, deeply, from front fender to back!Thank you, Rainbow!
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March 2023 by Antonio Andrade
Just got my car back today! Gotta say I'm more than satisfied with their work! Got my car looking new after a hit&run! Highly recommended and will definitely pick you guys as my trusted car body repair if needed again ? ?
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March 2023 by Emily Stites
Best guys in the biz! So knowledgeable and patient. Highly recommend.
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February 2023 by Jill V.
the went above and beyond for me. I don't leave reviews but wanted to for them. Drop off, pick up, quality of work was all super easy and great quality. I was dreading this process and felt that I didn't have time for this, and it went so smoothly. And they did more than I was expecting! I will only go here from now on when I need auto body.
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November 2022 by Tanya Lang
These guys were amazing! They kept in touch with me throughout the process and I am so pleased with the results of the repairs. My front end looks so good! Thank you!
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August 2022 by Ian H.
Just awesome,no offense but I hope j don't have to these guys again. From start to finish, informative and honest. The final product was fantastic.
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August 2022 by Matt R.
It's rare I'm compelled to write a Yelp review but I'm highly appreciative of the team at Rainbow Auto Body. We were headed down to San Luis Obispo from the Bay Area on a Tuesday for our wedding when my wife hit something on the highway that ripped off a couple screws on the left side of the bumper and tore up the underliner of our car. I called John on Wednesday morning and they had the whole thing fixed by the end of the day Thursday. They did a great job, It was much cheaper than I expected and they treated the repair with urgency since it was our wedding week and we needed to get home a couple days later. Can't thank them enough....
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June 2022 by James K.
I brought my car into Rainbow for spots on my hood that I thought might be damaged due to acidic nature of bird p*** sitting on my newish car too long. I immediately got a good vibe from Joe when he greeted me and he set me up with Tony who took care of the problem with a quick wet sand and high speed polish. I wouldn't hesitate to bring my car to Rainbow for any body or paint work in the future. Couldn't be happier with my experience at Rainbow.
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June 2022 by Cole C.
These guys are amazing! I took my car in they were able to get started within a few days and it only took less than a week to get it back in perfect condition really good follow through and communication by Derek made the whole situation stress-free. I went to a couple other body shops in San Luis Obispo and they quoted me a timeframe that would've put me out for months so thank goodness for rainbow
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May 2022 by Crissy D.
I got in my first accident and brought my car in to get fixed. Everyone at this shop is beyond amazing and SO NICE, shout out to John Caruana! They took amazing care of my car and were so easy to communicate with and got everything done so quickly.
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April 2022 by isabella Kesselring
I had gotten my small Honda Fit into a accident with a giant GMC truck. Honda Fits are like tin cans so it had crumpled and caused internal and external damage to my car. Thankfully it wasn't in the front of my car and just the corner but the damages were enough to total my car. I don't remember ho we talked to but he was super nice and professional about the whole situation. He seemed genuinely sorry for me as that was my only car at the time and made the whole process of totaling my car super easy.