Ralphs is a popular grocery store offering a wide variety of quality food and household products. Customers appreciate the store's great selection, including fresh produce, meats, seafood, dairy, and home goods. The floral department is also noted as wonderful. However, some customers find the prices to be comparatively high compared to other local grocery stores. The staff is generally helpful, though one employee, Aubrey "Cody" Johnson, has been described as unreliable, unprofessional, and rude to customers. The store is large, with a butcher shop, bakery, and deli, but the dairy and juice section is sometimes low on stock, especially in the evenings. While customers can usually find what they need, the store's "day-old" bargain rack has been disappointing at times.