REI is a outdoor gear store that values quality and customer satisfaction. They offer a wide selection of products, including their own award-winning REI brand gear and clothing. The staff is friendly, helpful, and knowledgeable, making shopping relaxed and easy. Customers appreciate the helpfulness of employees in departments like shoes and camping, often receiving personalized assistance. The store’s in-store stock is generally good, though some items may need to be ordered. While prices are higher than some competitors, they are considered reasonable given the quality and service. Many customers have positive experiences with staff who go above and beyond to help, creating a welcoming atmosphere. Although the store has faced some financial challenges, its commitment to outdoor enthusiasts remains strong. Overall, REI is a popular destination for outdoor gear, with a great selection, helpful staff, and a passion for outdoor activities.
Very helpful and friendly staff Good quality merchandise
December 2025
Good store with a lot of warm clothing for this time of year and lots of sales! A particular note was the assistance that I got from Ali in the shoe department, she enjoys her job and explains the shoes. I noticed that at one point it got really busy and she handled the shoe crowd well all by yourself!
November 2025
Their in store stock is pretty good but some things may require an order. They are rather a very busy store but are very helpful. Prices are higher across the market but REI is reasonable.
