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March 2024 by Austin S.
Extremely friendly staff. Young man working on 3/14 around 11 was extremely kind and helpful. Great new staff.
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January 2024 by Melissa F.
Rude, RUDE. My husband and I are both disabled, and have a difficult time walking around. We asked the cashier where a certain product was (her name was something like Gracie? Wearing a long skirt, black hair in a ponytail) so that we could more easily maneuver the aisles. She was NOT nice at all. We ended up needing to ask the pharmacy staff, and found it ourselves. Pharmacy staff was much more friendly. Once we went to the checkout counter, the rudeness just elevated. RUDE. Who would hire a person like that. She made us feel bad for even asking for accommodations, or where certain products were. I'll never come back to this Rite Aid, the employees (or maybe just THIS employee) are beyond rude, and so unprofessional. I don't know what's going on at this store, but get a new staff, and train them to be more appropriate!
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December 2023 by Clayton Vincent
Actually the worst experience that I’ve ever had at a pharmacy. They told me that it would be a 10-15 minute wait. After 30 minutes I asked if it was almost done and it seemed as if they had just forgotten I was waiting and told me it’d be ready soon. So after 45 minutes I asked again and the pharmacist said “oh you’re still waiting?” As if she had forgotten, again!!, that I was still there. And finally after over an hour and 15 minutes had gone by I finally went up and told them that was getting impatient and my prescription was all of a sudden ready to go and just sitting next to all of the other filled prescriptions. Oh and did I mention that multiple other people came in, got their prescription, and left while I was just sitting there waiting for mine. Came in at 3:30 and didn’t get out of there until 4:45. I wouldn’t send my worst enemy to this pharmacy. And if you don’t have the most patients any person has ever had, I wouldn’t recommend you go either
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December 2023 by Stacy N.
Terribly rude pharmacy staff. Looking at these past reviews I don't see why Rite Aid hasn't done anything about this. I've waited over an hour and a half for an easy prescription that had already been sent to them by my doctor. The rude pharmacist kept telling me 30 more minutes, and was very snappy. The store was completely empty. I will never be back, I have other pharmacy options that are just as convenient and better ran. I assure you, it's better to go to a pharmacy that's out of your way.. unless you don't mind losing hours out of your day.
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November 2023 by Thomas Schultz
I gave them a two star rating but that may be pushing it. Not customer oriented. Hire some white people with manners. Also, nine o'clock is pretty late to open a store, some of us have been up for four hours by this time...
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November 2023 by rosemary wilvert
The pharmacy and store staff have always been friendly and helpful, and the store carries what I need.
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November 2023 by Elijah Shanks
Great employees! I’ve been shopping here for years and have always been treated well.
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September 2023 by Amanda Hirsch
Every time I come here for the pharmacy the wait is 20 minutes. Even when they tell me it will be ready and I come back at the directed time, I am told to wait again. What are they even doing back there?? Also the staff is usually rude other than a couple of nice people.
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May 2023 by Jewell Loveless
The pharmacy tech I had was incredibly rude. I’ve honestly never experienced a more hostile person. I wish I had gotten her name, but I was so flustered by her affronting behavior. I’m switching pharmacies because of her and would encourage anyone looking for a pharmacy in the neighborhood to go literally anywhere else. And looking at previous reviews, it appears this store makes a habit of employing miserable people. Don’t know if it’s the work culture there or the attitude their employees bring with them. Either way, avoid unpleasant interactions and go somewhere else.
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May 2023 by M 0
This place is horrible unorganized and is always screwing around. They never have your meds ready and if you are disabled they will be as ableist as possible and make sure to force you to come back a million times when you are mobility wise challenged because they want as much money as possible even trying to milk the insurance companies who help people. Do not recommend for anyone if you want your health and to be treated like a person especially for disabled individuals. This place is a joke and does not care about your health and will only care about milking you for as much money as possible. Thank you for the physical exhaustion and trying to get money from people who don’t have it and making ordeals out of nothing. NOT WORTH IT CHOOSE ANOTHER PHARMACY, would give no stars if possible
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May 2023 by ты тупой
been a childhood memory for me but lately a cashier patty had gave me a hard time a day ago, asked for a bag and she didnt listen till after rhe transaction, i asked again and she said 10 cents, i fumbled gavet her a nickle and then a dime and she rudely says "just take it" with both the dime and bag back, she has also been giving my friend a hard time who lives near the area and gets snacks rhere frequently. her name may have been patty like the other reviews been saying. i dislike her
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May 2023 by Ryan Knox
Unsafe parking lot and very filthy store overall. The shelves were empty enough to sleep on. ??
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April 2023 by ham burger helper
been a childhood memory for me but lately a cashier patty had gave me a hard time a day ago, asked for a bag and she didnt listen till after rhe transaction, i asked again and she said 10 cents, i fumbled gavet her a nickle and then a dime and she rudely says "just take it" with both the dime and bag back, she has also been giving my friend a hard time who lives near the area and gets snacks rhere frequently. her name may have been patty like the other reviews been saying. i dislike her
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March 2023 by kaitlyn
One of the cashiers, Patty, is consistently short and rude not only to me, but to other customers as well. I come into the store nearly every day, and notice the way she talks to customers as if she is frustrated by the most basic questions customers ask. I’ve wanted to write a review on this for so long, but held back because I wanted to give her grace. However, I went in today and she was so rude to me, which upset me so much that I cried and left. I couldn’t even finish my purchase. If I could, I would give this place zero stars
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February 2023 by Calvin Greenwood
I had a very similar experience to what was described in another review….The cashier Patty, kept saying I looked like a baby, despite scanning my ID and selling me alcohol. She said I was scamming her and demanded that I gave her my name to write down on a piece of paper. Then she stared at me as I walking to my car.I have never had an experience like that in SLO, as a 22 year-old buying alcohol. Extremely off putting.