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December 2023 by Michelle R.
Excellent customer service and they address all needs quickly and efficiently. I highly recommend this business.
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November 2023 by Phil Koziel
They worked on two iPhones and three MacBook Pro laptops. No issue and got them back fast with all repairs and not over priced. They even recommend better repair and pricing options so as to save money and not do unnecessary repairs that are not needed.
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November 2023 by Stuart S.
Great service, very fast and responsive communication, and the price (laptop battery replacement) was very fair. I recommend them without hesitation.
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November 2023 by Jennah Lee Rose
I highly recommend SecurePRO for iPhone repair and data recovery. I worked with Jorge who successfully recovered my family’s photos/videos from my broken phone, and he was incredibly kind, patient and professional. So grateful to have found this place!
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October 2023 by James B.
I love the service!!! Every time I come in they give me the most respect!!! They are not only professional but super above and beyond!!! They fix my items every time and really do there best!!!! I love going in there!!! They are my number 1!!!!
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October 2023 by Ava Killoran
Fast, great service! I shattered the screen on my ipad and the whole process of dropping it off to get fixed took less then 10 minutes. Jorge was super helpful and even got the screen fixed early so I could pick it up before I left town!
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September 2023 by Rich Donald
Was ok, was closed half a day during their posted business hours, repair took 5 days, they said shipping was slow and their not open on weekends. phone was not completely fixed when they returned it, nobody tested, brought it back and they finished the repairs. I'll go somewhere else next time.
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September 2023 by Cristian Camacho
Great Repair shop! Fixed my lightning port in an hour for a reasonable price! Would highly recommend to anyone! Great service!
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September 2023 by Logan Gowdy
I needed help with my phone, and Jorge was super helpful, took care of it no problem. Thought it might be a big issue but had it fixed in about 5 minutes. I've been here a few times always a good experience. Thanks again Jorge
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August 2023 by Elijah Shanks
I have used SecurePRO for years, and they are always super helpful. They are much better than the Geek Squad. They have helped me with my iPhones and computers on several occasions. Amazing service!
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August 2023 by Ryan
I had an issue with the battery on my phone and the guys at SecurePRO saved the day! Both Obie and Jorge were helpful and engaged in fixing my problem. I had my phone back in less than a week. I would go back for any other tech needs.
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July 2023 by Brian D.
I have an older MacBook Pro that needed a battery replacement and was recommended SecurePro by the Apple Store in SLO. I am very impressed with the communication and professionalism that Jorge at SecurePro provided me. I am grateful for Jorge being there and the service he provided for me with my laptop battery replacement. It is now working great again and the pricing was better than anticipated
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July 2023 by Joanne C.
I needed some help with my camera as the blades (not sure if that's the correct term) of the lens were not opening whenever I turned it on. Obie Feria was very nice and helped me fix that issue quickly! Thank you so much!
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June 2023 by m c
Great service and honest techs! I dropped my phone and from the initial diagnosis it looked like I would need a screen replacement. I OK'd the work and they ordered the new screen. The next day I got a message from Jorge, the tech assigned to my repair, that he had taken a second look over it and was able to get my screen working without the need for a replacement. I was able to save a bunch of money because they took the extra time to double check their work. I wouldn't have known the difference had he just gone and done the replacement as per the work order so I was very pleasantly surprised and appreciative that they went the extra mile.
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June 2023 by Michael K.
The display on my (older) Apple Watch popped out of the case. It is a special edition, and I really wasn't up for replacing it. Jorge Mendez at SecurePro identified the likely problem as an aging, swelling battery, pushing the display out of the case. Which turned out to be the problem. I was really glad to find someone who was confident that they could fix it, and the price was quite fair. Many thanks to Jorge for fixing my watch. SecurePro is now my goto for Apple repairs!
