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March 2024 by William R.
The local Sherwin-Williams stores all work together to get product moved and transported around. I needed some paint for a job I was doing, and the store I was at didn't have it, my last stop was in SLO, and the worker at the other store called this store to see if they had the product, which they did. They placed the order and asked if I wanted it delivered, since I was on my way to slow, I just opted to pick it up myself. The staff were extremely helpful, knowledgeable and kind. The price for Pro plus accounts also made the stress of painting that much smoother. Definitely a loyal customer after meeting with all these different locations.
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February 2024 by Dana C.
The best paint. The best service! A fantastic team of hard working and helpful employees! My choice as a professional. Dana Eco Chic
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December 2023 by Robert Berry
An exceptional paint store.I came in with difficult paint problems and they were able to help me . I left with the right product and am grateful for the time and help.The staff was patient and skilled and took the time to get it right. I really appreciate the help -- Thank you Katie.Anytime I need paint, I go to the pros here. Highly recommended.
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July 2023 by Kevin R.
One of the best paint stores around San Luis Obispo very knowledgeable, great paint great supplies don't hesitate to give them a try. Thanks, K.R..
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July 2023 by Nicole Jacober
Quick and responsive. Ordered online with the colors I wanted, called in to check the time to come by and pick up. They hadn't gotten to their online orders that day, but got my colors ready within 15 minutes! I had other errands to run, so that worked out perfectly for me.
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July 2023 by Julie F.
I was humbled by the challenges of finding the right shade of gray paint for my interior - so many varieties of undertones! Katie really helped me out by creating custom versions of light and dark once I found the hue I wanted. It really made all of the difference and I couldn't have found the right gray color without her help.
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January 2023 by Frederick B.
Great staff, very helpful. Their computers went down and instead of making me come back they let me take supplies and call in my credit card later in the day.
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August 2022 by Hannah Muxlow
Great service. Friendly and helpful staff. Great selection of products.
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January 2022 by Michael F.
I walk into Sherwin Williams on Higuera with a leaf from a wood table. All I need is some basic guidance on how to strip the wood and put a new finish on it so I can refinish the whole table. Erik jumps right in to help me - and we discover that the wood has some industrial strength finish on it and even when sanded down to the wood, it would not take a finish. Katie steps in to help. We all wrestle with that wood and scratch our heads for a solution. Katie is NOT giving up! She spends the rest of the afternoon working to figure out a solution. After several hours, Katie and Erik create a solution that works! And, all this is done while helping other customers and managing the store. WELL DONE! The Sherwin William team ROCKS!
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September 2021 by Stacey B.
Erik was working this afternoon. Was on the phone for a good 15 minutes after signaling him there's a line very politely. He was rude and extremely slow moving. I myself have worked in multiple stores and that is no way to treat customers. My mom had several conversations with other people in line about the poor service. I am extremely disappointed in this shop and do not recommend coming here.
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September 2021 by Luke Lee
Guy behind counter was not helpful in advice, a touch rude, then answered a phone call sorting out account issues for 15 mins instead of asking if a call back would be ok. Ended up walking out when he disappeared to continue more problem solving with the customer on the phone.
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August 2021 by JEFF NICKLEN
They were exceptional at getting me what I needed at an excellent price and even delivered what I needed from another store they looked up everything I requested and took care of me like I was one of their most valuable customers very much appreciated
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July 2021 by P Dub
4 ⭐s Now that you have katie working here. Was 2 ⭐s.
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March 2021 by judi appell
I was very impressed with Isaiah, a new employee. We had a misunderstanding with our phone conversation, he handled it with confidence and we turned it into a win/win situation. I have been a customer for years and I was so pleased to be treated so professionally. Thank you.
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March 2021 by L J.
Kind of flunked mask wearing if that is important to you. 2 customer facing employees completely maskless.
