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January 2024 by Lucretia Childers
The main reason we went was to have the car vacuum and windows cleaned. The vacuum was good, but the front windshield was not done. The drivers side window had water on it.
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December 2023 by Chava
I paid to have my car washed and wiped down along with an air freshener. They didn't wipe down the inside and no freshener was in the vehicle once I left. I got to admit the wash was good, just wish they would have put the same effort on the interior of the vehicle.
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November 2023 by Amy M.
Awful! I literally just paid $35 for them to vacuum my car and even that was not well done.I'm looking around my car and there is dust on the dashboard paw prints on my seats from my dog which are leather by the way so very easy just to wipe off with a damp rag , sand and dirt in the middle consul, which was not vacuumed or wiped down at all either . I really feel like I just flushed my money down the toilet. I know you can't please everybody all the time, I work in customer service as well, but this experience was so bad that it's inspired my first ever yelp review !
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September 2023 by Compa Davila
The guys missed ALL the bugs on the front bumper.I paid extra for the tire dressing, and got no tire shine.I hope you guys can improve in these areas . $ 40 car wash should make the customer leave happy.
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August 2023 by Sarah M.
Very poor service, quality and work. I gave them a good tip but after I got my car, saw dirty spots on my car and also they scratched my car while they were drying it. it's absolutely not acceptable. It's such a shame for a business to treat their customers like this.
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July 2023 by Amanda Gilbert
They hard sold me on the "Deluxe" Wash which was $69 - I thought - ok cool it will be nice to have a good cleaning! My car is already very clean as it is - I keep it very tidy but it needed a good touch up. Well - my car was finished in less than 15 minutes and was still dirty. They didn't vacuum the inside - streaks all over the outside. No wipe down on the seats. Really just a quick and terrible job. If I paid $29.99 like their least expensive one that would be fine but come on for almost $70 + tip I really expect more. The guys were all very nice but honestly - I would not go back unless it was for a quick and cheap wash.
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June 2023 by Cami W.
I do not recommend coming to this place. I have never had such a frustrating experience with a car wash out of all places. I have been coming here for years. About a year ago I came to get a full detail inside and outside, keep in mind this is not cheap. I came early in the morning and they told me it would be a few hours. I came back a few hours later, they hadn't even started on my car yet, I waited more hours, in fact I waited all day. They were not finished with my car even after closing time, my car was the very last car on the lot and they were still working on it. That part is fine, I'm patient and don't mind waiting. But once they were finished, they tried to start my car, and guess what happened, it wouldn't start!!! NEVER in my life had I had an issue starting my car, I've had the car for 6 years. I asked them what the hold up was. One of them told me "Oh one of the employees forgot to take the keys out of the ignition" so they had my key TURNED in my ignition all day. They said no big deal they just have to jumpstart it. I said "okay no worries!" They jumpstart my car and tell me to drive it around for a while. So I did, wasting gas. I then go home and the next morning when I go to start my car for work, GUESS WHAT! Wouldn't start. I was so upset because they told me it would be fine. I had to get it jump started again to drive to the MECHANICS to see what the heck happened to my battery. (Which was a NEW battery) the mechanics said the battery was completely shot from it being drained all day. (I have all the paperwork and invoice) I had to buy and replace my Mercedes battery that was $500!!! I called the car wash of course, they said I can file an insurance claim OR get 3 complimentary car details. I asked them "So three of the same washes I got the day you drained my battery?" They said yes. I opted for the 3 free car wash option instead of having to go through the insurance claim, because I have other things to do I'm busy and I really didn't want to have to go through all that hassle. I was already traumatized enough having to replace a brand new battery. Fast forward to today, about a year later, I come in to redeem one of my free details. They tell me no it's three washes through the drive through wash. WHAT?! I ask them how that logically would make any sense. If they had made it clear to me in the moment that they were offering my 3 free drive thru washes I would have absolutely filed the insurance claim. I feel deceived and scammed. I had to replace my car battery due to one of their employee negligence. I went through so much trouble and money and for them to offer three 20 dollar car washes is absurd. They say they can't detail my car for free without talking to the owner but their out of town. Over all, this whole experience has been extremely disappointing after being a loyal customer here for years. I understand mistakes happen, but I have not been assisted in finding a fair solution and no one I've talked to up to this point has been helpful. So, I'm sorry to have to leave this review because I don't leave bad reviews, but I'm not happy and I'm sure anyone in my situation would be disappointed.
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June 2023 by Thomas Dugger
Did a fantastic job, my Tesla looked brand new after the mini-detail.
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May 2023 by Marylu Downing
Moved car wash recently. Can watch whole operation. Detailing light on an ordinary wash.
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May 2023 by Kelly Cheung
Not even clean…bird droppings still there after they done… lol…
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April 2023 by Pat Harris
They do a really good job, but I think $29.99, plus tip, is a lot. I understand inflation, but unless they're paying their workers a lot more, I'm not thrilled with this price. (And I have a normal-size Subaru, nothing enormous!)
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April 2023 by Steven Long
The guys at Sunset North did a wonderful job of cleaning up my car after one of my passengers had an accident in the car.
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December 2022 by Dean P.
Horrible service ... never have anyone working there .... Hours long waits with only 2-3 cars for a standard wash . This place should just close .
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November 2022 by Deborah P.
I merely wanted to run my mid-size truck through to remove dirt and mud from a recent road trip. Over $20! Are there no reasonable car washes in SLO County? Recently moved and have been unsuccessful finding a regular ole car wash between SLO and Paso. I don't need or want the upsells.
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October 2022 by Melissa F.
We were very impressed by the service we had on our truck. Very attentive to making sure they did not use the same rags on the truck tires windows etc. I know sometimes it can be tricky but it sure shows up in the finished product, with smeared windows etc. We usually drive to Atascadero or Paso to have our vehicle washed. We just got back from Out of town and our truck took a beating and looked like it. They left our truck looking good.
