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January 2024 by Nick Bowan
Great staff, very helpful. Location is stocked well and organized
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September 2023 by Isabel M.
The store manager Jules or whatever her name was is surprisingly rude. If you can't even be friendly for a brief 45 second interaction, you don't belong in customer service. Especially while you're wearing a name tag. I won't be back to this location, although I'll continue shopping at others. This particular store is also kind of small compared to other Vans locations. In addition to hostile atmosphere... it's just not worth it.
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July 2023 by Dylan Burke
I come into the store with my grandfather and his one kidney. We had excellent service as a kind young man went back and forth bringing us the shoes we desired. Once we had everything we had selected ($200 in merchandise) my grandfather needed to use the restroom. Knowing of the nearby restroom he stated that he will only purchase our shoes if he could use the restroom. I truly do understand that they cannot tell someone’s medical history just by look. However, in the future when an elderly customer and their grandchildren come into a store ready to buy new sneakers. Don’t be afraid of bad aim. Just let them take a piss. Maybe you won’t loose one of your consumers as well as get a bad review. Pismo outlet or online is better!
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July 2023 by Tayler Mallory
Very nice staff. Good shirts. Small location. Right downtown
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July 2023 by sari e
Great staff ?
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January 2023 by Preston “Pdog” Johnson
I couldn't get any help, employees to busy talking to each other. I used to spend money at this location, not anymore. I think even waiting to get it in the mail would be faster.
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October 2022 by Cary Conn
I tried calling the store multiple times, and I could hear people and music, but no one on the phone. It was like they answered, and just set the phone down. Grrr. Frustrating.
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August 2022 by Tony Martello
Good service, great products
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July 2022 by Scott Snook
Great selection and the staff were very helpful.
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April 2022 by DBULLG
Excellent customer service!!!
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March 2022 by Jim Wheeler
Great service, knowledgeable sales people!
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November 2021 by Jessica Sal
The Pismo location has better stuff and larger selection.
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November 2021 by Judi Love
Very clean comfortable place, the service was great!
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November 2021 by Anthoney Hopper
Man, I need Vans!
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August 2021 by Erin B.
Swung by to make an exchange and to pick up a pair of shoes for my kid and encountered fantastic customer service (Jacob). He was so nice and helpful. Plenty of great inventory too.