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February 2024 by Rex Swan
YOUNG LADY BEHIND DELI COUNTER WAS FRIENDLY & HELPFUL !!!
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February 2024 by Shem Ishler
Hard boiled chortled eggs on deck!
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January 2024 by Giddy S.
You have a cashier working for you who refuses to type in customer phone numbers to access Amazon Prime discounts. The same checker has refused to help me twice now, today while I was politely bagging groceries for him and he was idly standing by, having already finished scanning my items. The keypads that customers can use to enter the numbers themselves do not work well in this store. It's much faster for the checker to do it, and less frustrating for the customer. Other cashiers at this store have told me it is a common complaint that the keypad doesn't register entries correctly. Please, get better keypads, or retrain your cashiers, that it is not beneath them to type in 10 digits for a customer's phone number. If it weren't for your butcher, I'd never come back, after today's second strike of bizarre rudeness.
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December 2023 by Tom Whaley
I love the breakfast choices and I always end up getting something good to eat after my weekly grocery shopping
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November 2023 by Rob Chenoweth
I recently moved here from Austin, TX. (The Whole Foods capital of the world. Literally. The company started there, and there are dozens of locations in the central Texas area.) I have always enjoyed the convenience of shopping curbside, and in some situations as a person living with disabilities, it's a matter of safety and necessity.Today, while picking up a Thanksgiving meal order, I was treated with confusion and disrespect by both the store manager (Keema? I think she said her name was over the phone) and then some other male employee who came to bring me my order begrudgingly. He was incredibly rude and disrespectful while delivering my order, proceeding to "educate" me about how they don't offer curbside service for meal prep orders and then rudely demanding I tell him who told me it was ok so they could "retrain"them. This despite a different person the day before was very polite and told me all I need to do is call when I arrive. I didn't catch that person's name who was quite respectful and accommodating, but take notes THAT is actually GOOD customer service. So perhaps it's SHE who should be training YOU lot.I am writing this so that A) you know that the ADA would probably be very interested to know how this Whole Foods location treats people living with disabilities, and B) to let you know that Whole Foods headquarters will be hearing about the situation with many other details I will be happy to provide them. I'm not sure what planet these workers at Whole Foods live on, but treating people so disrespectfully is not just unacceptable, it's also illegal. In this instance, they did "make the exception" but I'm willing to bet many others in the SLO area are disabled, and would similarly need such accommodations. Are you really going to go all in on "not providing exceptions" your disabled customers, many of whom probably spend thousands if not tens of thousands of dollars annually with your company. We'll be happy to take our business elsewhere, if necessary. For the record, I have shopped at WF for 18 years and never been treated this way. I have to imagine it's this location that is the issue.
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November 2023 by Clifford M.
if you buy any cookies, pastry You will be poisoned by MSG and have a terrible headache after consuming the product, the FDA allows companies like Whole Foods to use this toxic chemical in their foods, MSG kills the nerve endings in your brain cells, and is a main cause of dementia . it seems like a Whole Foods store would not use it, it's as bad as eating fast food.
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November 2023 by Kari K.
Pretty disappointed that the checker had left before I went to get in line after grabbing my last item. I was instructed to check out my stuff myself. I had over $100 worth of food - many items. Stupid. That should be for quick customers. Poor lady after me had way more than I did, with 2 small kiddos with her. She was also told to check out herself. The guy actually said he could check us out if we really needed him to. If I'm going to be paying premium prices, I'd like to not be my own checker for a cart full of items. Customer service sucks today. 11/10/23 @ 9:10am
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October 2023 by Pat Wong
High quality foods albeit a little pricey. We did find some good value for fresh figs and pizza!
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September 2023 by Alexis R.
Amazing food. I got in to get a birthday cake they lady very amazing. I came to the baking area and she helped me pick out a cake. Was very kind with me.
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August 2023 by Velia S.
The food is amazing. I love the smoothies the service is amazing and I just love the atmosphere, but it is a little expensive
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August 2023 by Brent Lintner
Love this store so much but the service deli really needs to step up their game. I always want to order smoothies but the drink counter girl NEVER smiles and our deli sandwiches weren't even close to what we ordered.
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August 2023 by Alpha Boötis
The third photo with no rainbow connection is NOT a tofu scramble. Come on WF, been to other locations and at times done correctly. Thought one standard recipe was nationwide. Where is the tumeric or how about the kala namak? The bright yellows with colors is how it need to be, if only for presentation purposes.
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July 2023 by Wayne G.
This location is decent. We were able to park the RV on the side of the facility. Whole Foods was better before Amazon bought it.
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July 2023 by Pamela Frost Dennis
I often shop at Whole Foods. My complaint today was I wanted to purchase several favorite prepared foods for my family arriving tomorrow. There was one person in that area, and she was busy putting together a "to-go" order. I waited in front of the glass case, and she never turned to see if customers were waiting. Another staff member was in the pizza area, working in front of the case near her. We made eye contact, but he did not tell the woman.I walked around the store and returned. She was still working on the order. I stood close by, and still, she never glanced around, nor did the other staffer say anything.I could have said, "Hey, I need help!" But the guy near me knew that.I gave up, and as I was leaving, I told a friendly cashier what had happened.Note to store manager: Teach the staff to look around occasionally for waiting customers. If they are busy, they can say, "Hi. I'll be with you in a moment." Then the customer feels acknowledged instead of ignored. And that customer will be much more patient than I was.I understand that staffing is a problem for all retail businesses these days. I am a business owner myself.
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July 2023 by Deft Eye Designs
I ordered a whole cheese pizza for the first time, for $15, that took about 15-20 min to make. Got it home and the entire bottom was burned black. Immediately took it back, and they gave me my money back. But didn't have time to wait around for another pizza. Very inconvenient! Good thing I wasn't heading to a party with it.