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January 2024 by Bob A.
DO NOT TAKE YOUR VEHICLE TO THIS AAMCO! My daughter and I took our Toyota truck in for a simple transmission fluid change. We were greeted by a disgustingly rude guy named Eddie (probably the owner because any such employee would have been fired long ago) who tried to convince us that the vehicle must have a transmission problem because the fluid change was overdue--despite both us arguing that there was no problem. UPSELL WARNING NUMBER ONE! Next, he said that vehicles will often run fine on old fluid but new fluid can cause them not to run, so we should be "aware" of that. UPSELL WARNING NUMBER TWO! Next, he said he had to go to Mercedes to get the fluid, after stating on the phone a few days prior that he had to go to Toyota to get the fluid (Toyotas don't have special fluid requirements). WE SHOULD HAVE LEFT THEN! Next, he refused to honor a printed out "10% off any service over $100" coupon taken from that locality's website, stating that he could only give us 10% off of $30 worth of fluid...or $3. I think that we dodged a bullet and should have read some of the one-star ratings below before going there. Don't make the same mistake we did. As a final note, we had the fluid changed for $248 (about $100 less) at Pep Boys that afternoon. It only took two hours and there were no issues.
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January 2024 by Aaron Kruse
Did a great job replacing my transmission and very reliable for uhaul rentals
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December 2023 by Positive Stocks
I visited AAMCO in San Marcos, CA, to address a grinding sound from my right wheel and noticeable pulling to the right. After my vehicle sat in their lot for four days, Ed, the mechanic, diagnosed it as a transfer case issue. Subsequently, a three-week period transpired during which AAMCO charged my credit card $3500. It is pertinent to note that Ed assured me during this period that charges would not be applied until the issue was resolved.Upon retrieving my Jeep, I observed that the noise, grinding, and pulling persisted immediately. Upon my return, Ed asserted that adjustments were required, necessitating additional time at the shop. Despite these efforts, the issue endured. Seeking a second opinion, I consulted other nearby mechanics who opined a likely fault in the transfer case, thereby conflicting with Ed's diagnosis.Experiencing a lack of response and noting negative online reviews portraying Ed as a scam artist, I afforded him an opportunity to rectify the situation. However, my attempts at communication were disregarded. A third-party mechanic suggested that a faulty transfer case was improbable, given the regular use of my Jeep.While AAMCO underscores its expertise in transmissions and complete car care, the resolution of the issue remained elusive, with a deliberate elongation of the timeline affecting my capacity to initiate a chargeback on my credit card. Repeated assurances to bring the Jeep in for further examination proved futile, as the root problem persisted. This has raised concerns about the ethical conduct of AAMCO and Ed.In light of these circumstances, I have contacted the corporate franchise, filed a police report, and communicated with entities such as the Better Business Bureau and consumer affairs. Additionally, I am considering pursuing legal avenues such as small claims court and engaging the Bureau of Investigation for Auto Mechanics. Insights from neighbors and business owners in the vicinity have further illuminated concerns about AAMCO's business practices.I caution potential clients against engaging with AAMCO, as they have failed to fulfill their commitments. The initial issue with the grinding noise and pulling remains unresolved. Despite my efforts to retrieve the invoice detailing incomplete repairs, Ed has not responded. Given the financial aspect of this situation, involving a $3500 charge for unnecessary repairs and the unauthorized charging of my credit cards, there is a strong inclination to consider Ed's actions as potentially falling within the realm of fraud.To address these concerns, I am reaching out to the Bureau of Auto Mechanics to request a thorough investigation. My overarching objective is to safeguard others from encountering similar predicaments, particularly during the holiday season, and to hold AAMCO accountable for what appears to be an unacceptable business practice. It is my firm resolve not to allow individuals such as Ed to evade accountability for what seems to be a potentially fraudulent course of action.
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December 2023 by Positive S.
I brought my Jeep to AAMCO in San Marcos, CA, for a grinding sound and pulling to the right. Ed diagnosed a transfer case issue, charging my credit card $3500 with the assurance that it wouldn't be processed until the problem was fixed. However, the issues persisted after the three-week repair period. Ed suggested adjustments, but the problem remained. Other mechanics indicated a likely fault in the transfer case, contradicting Ed's diagnosis. Despite leaving multiple messages and visiting the shop, Ed avoided communication. A third-party mechanic deemed a faulty transfer case improbable, given regular Jeep use. AAMCO's extended repair timeline appeared deliberate to hinder my credit card chargeback. Concerned about unethical practices, I contacted the corporate franchise, filed a police report, and engaged with consumer affairs and the Better Business Bureau. I'm exploring legal options like small claims court and the Bureau of Investigation for Auto Mechanics. Neighbors and business owners warned against AAMCO. I caution others against AAMCO, as they failed to resolve the initial issue and ignored my attempts to retrieve the invoice. The situation involves a $3500 charge for unnecessary repairs and potential fraud. I'm seeking an investigation by the Bureau of Auto Mechanics to hold AAMCO accountable and prevent others from facing similar problems.
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July 2023 by hi hi
They rebuilt the automatic transmission in my 1997 toyota camry le and have drove the car a little over 200 miles and it works just like it is ment to so I would give them a thumbs up ?
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July 2023 by jjaritos
I needed a uhaul and they should open at 8It’s now 8:30 and no one is there…Unreliable
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January 2023 by Karen Gonzalez
Above and beyond, felt very welcomed from the moment me and my sister walked in on Friday December 16, 2022, took her Honda civic and did a diagnostic check and told us exactly what it was, very honest business would highly recommend! Everyone was very friendly and very funny! Brian and George were hilarious! They made us feel like part of there family! Very honest business! Thank you very much for helping us out, God bless you all, take care!Service: Auto engine diagnostic
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December 2022 by PATRICIA GUIRGUIS
Feeling thankful to find this place as I’m new in town.It’s so refreshing to find honest good, genuine mechanics that one can trust.I’ll definitely be back… this is now my go to place for all my cars needs.Reasonable prices and no pushy salespeople.I highly recommend this place.Service: Oil change
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November 2022 by Stephanie Brown
I have nothing but good things to say about my experience with AAMCO San Marcos! Joel was incredibly helpful and kept me updated throughout the process as they determined exactly what was wrong with my car. They were transparent and I felt they had my best interest in mind when recommending what to do with my car. I will certainly be using them again in the future as well as recommending them to everyone I know!!Services: Transmission
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November 2022 by Stephanie R.
I have nothing but good things to say about my experience with AAMCO San Marcos! Joel was incredibly helpful and kept me updated throughout the process as they determined exactly what was wrong with my car. They were transparent and I felt they had my best interest in mind when recommending what to do with my car. I will certainly be using them again in the future as well as recommending them to everyone I know!!
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November 2022 by Cassandra O.
pleased with my service at aamco! The owner is a sweet funny man. I was able to get a full synthetic oil change and tire rotation for a great price! Will definitely be coming back. (:
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November 2022 by Norma Davis
My experience was great! Joel and other staff was great. First time I dropped my car for service I had no ride home so one of the staff there gave me the short ride home. Thanks guys!
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November 2022 by robert rodriquez
i showed up on saturday 10/29 without an appt. and i was taken care of quickly.the price for the battery and service fee were reasonable.the staff were very friendly.i will definately be going back to aamco san marcos.Service: Battery
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October 2022 by Dawntrese P.
I came in and needed a new transmission,and everyone helped me with all I needed!! I was very quick but all perfectly installed! I'm so grateful my mom referred me here! I'll be telling everyone about this place! Great Job guys!!!
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October 2022 by Amberli B.
Needed my brakes changed and they got me in the next day! There's great guys working upfront and mechanics who know what they're doing. The price was cheaper than anywhere else I called AND they have candy in the office! This is the place to go
