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May 2023 by Philippe C.
I'm new there but everyone so far has been very nice with me and professional. I never wait too long and I always sort out what I need. It's also conveniently located for me.
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February 2023 by Jody P.
I pulled this location up and followed the programmed direction only to find that the location is vacant. This location is closed!
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January 2023 by J S.
These bastards keep closing all their banks waste of customer care. I hate the inconvenience of having one branch in the region. They closed three already.
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December 2021 by Dani S.
Service was slow. And the. Clientele here is a bit sketchy. Was passing by the area and needed to make a deposit for an elderly family member. The line was a bit long and the whole place was a bit old and run down. The people there some of them looked like the homeless. Parking was an absolute nightmare. The strip mall it's in is super crowded.
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September 2021 by Leslie Z.
So slow. To get a notary, you have to get an appointment even when there is no customer in the bank. Don't think about putting your money here. They are inept!
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July 2021 by Mike L.
Without explaining the entire complicated story, I had an issue with my Debit Card and came into the closest branch for assistance. Not one person at this branch (including the Branch Manager) could answer my questions about the issues I experienced, and merely told me to "order a new card." For whatever reason, my account/card got locked and I have to wait until a new card is sent out via mail. Had a work trip already planned and of course the new card didn't come within the timeframe I was told at this branch. It's now a hassle sorting out reimbursement from my employer as I had to pay with my girlfriend's card. Still waiting on a response from the Branch Manager (Laura) after she informed me she will look into it, but it's been 5 days so at this point she probably could care less. Chase seemed like a good company for me, that is they're good until you need them to actually do something. Maybe if I had a ton of money I would be treated with respect and as a valuable customer, but if you're an average person like me they don't seem to care about you. Hopefully no one else has to be in a position of having your time wasted on top of being blocked access to your own money!!!
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April 2021 by Jahniah & HaiLee 1818
Ana was the most pleasant and professional she helped with everything I needed and will return because of her hospitality
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February 2021 by Kevin Ibanez
ATMs are open but not the lobby. Blaming their closing on COVID ... um ... ok. Hurry up & reopen the lobby please. Thanks
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November 2020 by Alita Hawksworth
Opened a savings account. Was assisted right away. Staff were friendly and knowledgeable about questions I had. Have always had a great experience working with Chase so I'm glad to be back.
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December 2019 by Jay S.
I brought my GF in today because she needed to open a simple checking account. For ID she brought in her current drivers license with the current address along with a copy print out of SDGE account that clearly shows the service address and her name. In addition, she also brought in her court ordered child support check from the government that also shows her full name and current address. This stupid a** bank would not accept either 2nd forms of ID! What is going on with these people and COMMON SENSE?! I'll terminate my own Chase account and we will sign up with Wells Fargo. Your institution is an absolute joke and thanks for wasting our time today. Awful.
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July 2019 by Justin G.
The people that work here are nice...but that's the problem...too nice. They chat too much with some customers and therefore everything is slooOOOWWwww.... what should be 5 minute transactions can take 20. Oh, and if you need to get to an ATM after hours, this one is behind a locked door and I see no drive up...
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May 2019 by John L.
Don't bank w these people !!! Came to chase at 5:20 ask if I could cancel my bank account, was told to come tomorrow earlier when the close at 6 , WHAT THE HECK !!! Who does that not even the restaurant tell you to come tomorrow 5 mins before closing, they serve you !!! It was a super fat lazy supervisor, or whatever she is !! Went to Wells Fargo afterwards the tellers and desk people both were still serving their customers !!
