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March 2024 by Christo Liebenberg
Excellent communication, daily text messages to keep you informed. Quality of work is superb!
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February 2024 by Cynthia Rivas
A friend recommended Fix Auto in Oceanside, but I found this shop 4 minutes from my house.Interestingly, there is a Maaco auto shop down the street (Maaco guarantees the lowest price). However, after being greeted by Jose, explaining to him that I'd prefer to not use my insurance, and obtaining a quote pretty close to my price range, I felt comfortable my car would be in good hands. I checked reviews prior to going to any service & this shop's reviews are high.I was well informed during every step of the process. There was a very reasonable delay due to excessive amounts of rain, but I was advised and had no problem with the minimal wait. Since I live so close, Jose arranged transportation for me after drop off & when my car was ready for pick up. Any customer would appreciate those little extras!If I had one critique, it would be that since the paint on my hood, fender & door had to be blended to match, it would've meant the world to me had they painted the 2 speck sized chips on my door edge (visible from the outside).Overall, visually, my car looks great! I haven't had time to examine the repair or drive it far since I got it back, but from what I see, this shop does quality work. I will gladly recommend Fix Auto.
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February 2024 by Kathleen' Shelstad
Great customer service done at an affordable price. The staff is very customer oriented and has the customers best interest at the forefront of their daily tasks. Very efficient work, and I was updated daily about progress or issues . Very refreshing in comparison to other body shops. Thanks to fix auto I wasn’t stressed out or worried about final outcome of my truck!
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February 2024 by BLACKOUT 2011
Fix Auto is the place to go to when you need a shop to get your vehicle fixed. From vehicle drop off to vehicle pick up the process was smooth no bumps on the road. Alex has great costumer service and explains everything you need to know I am a happy customer!!! Would definitely come back if needed.
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February 2024 by Dillon McCormick
I’m pleased with the work, but some feedback for the owners would be to tell customers at drop off that you charge extra for credit card payments. I would have come prepared to pay with a different method to avoid the extra $60 charge. To be fair, they have a hand-written notice on their credit card processing machine. But I wasn’t paying attention to that when I was just dropping off my vehicle.
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February 2024 by Jenelle Bannister
Jose and Alex are great. They’re patient and kind, and great and communicating. They’re accommodating and make sure to answer any questions you have, and make sure you leave happy with the services done. :)
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February 2024 by Sondra Sutherland
They were exceptionally friendly and helpful and did a great job fixing my BMW!
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February 2024 by Sandra B.
Took my car in to have repairs done due to an accident. The staff were very friendly and helpful. The workmanship was excellent. I highly recommended this business for anyone looking for a great body shop.
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January 2024 by Louie G.
Went In first thing this morning Johnny and his crew really took care of me! They are ALL super friendly and knowledgeable about what they do... they have definitely earned my business and will be back in the future if need be. I'm so happy I found this place! thank you guys for showing me how great a first time experience could be!
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January 2024 by Dawson Wade
I stopped by to get an estimate on fixing my Rear Bumper, they gave me quote right away and got me done in couple of hours. Excellent customer service and workmanship. Thanks ? Arturo...
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January 2024 by Martha White
We were kept up to date regarding progress. They were easy to work with. I highly recommend this facility for car repairs and body work
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January 2024 by cindy mayo
I really love how with 2 claims consecutively at the same time and Alex and Jonathon were super with everything from start to finish and very informative with everything between them and me and claims and 100% always knew what to do. Very friendly and I would recommend them to any one and would go back to them with any car
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January 2024 by Walter ..
What an awesome Experience! Arrived to the area yesterday evening, and identified that my auto needed some body repair. I contacted Alex and we set up an appointment for 10:30 AM at about 9:00 AM. I arrived 15 minutes early and was immediately scheduled. Alex took me with him when he reviewed the status of my car, and immediately I knew "Fix Auto San Marcos" was a special customer oriented business, as he looked over my car he noted that a bracket had broken. I would not have known, except he took the time to point it out in detail. This is where the value of the service began, the bracket replacement price was less than $20 plus the labor to install. This value continued as they did the project, along the way they needed a couple of rivets, which could have put the whole thing "on hold", but they found a couple without delaying the job. As they started putting the car back together they took the time to check everything and even found another bracket that was broke. A new replacement would cost over $1700, but as they looked at it, they suggested using an alternate repair technique, which was about $100. Along the way, I was kept appraised in detail of the project status verbally and with pictures, as appropriate. I would recommend "Fix Auto San Marcos" to everyone.
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January 2024 by Tessie M.
Alex was friendly and very helpful. He was knowledgeable and kind. I would recommend him and this place. Work was done quickly and he made sure it was to my satisfaction. Very appreciated.
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December 2023 by gabrilelle ahrweiler
Great body auto shop to take your car to!My son, took his Subaru, and was super stoked with the end result, I took my BMW and my husband his Impala !great finished work ? we were sent daily updates on the progress and the estimated date of completion. Price wise they came in very reasonable, lower than other shops in the area.Thank you Johnny and everyone else there who answered all our questions ! excellent work !
