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January 2024 by Damaris De La Torre
I was referred to Concentra by my employer for a work related injury. Unfortunately the provider who saw me didn’t take the time to listen to my concerns, I felt he made a decision even before seeing me. The visit lasted around 3 minutes total ? I am extremely disappointed that the provider completely disregarded my work related symptoms. Now I have to wait 2 months to resubmit paperwork so I can receive a second opinion from a separate provider. I Do not recommend Concentra. Only gave it 1 star because I had to make a selection.
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December 2023 by S Lessani
I was a Walk in for new hire physical. Staff immediately greeted me. MA was so efficient taking vitals, blood draw and drug screening. The NP was very efficient. Total time was 45 minutes. 1000% outstanding experience. Thank you!
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November 2023 by acC.TT.
My mother arrived for her breathing problems, all they did was ask about COVID-19 records and papers then turned her away. Later that evening, her breathing problem worsened and she had an asthma attack; we had to go to the emergency room to get her real help.
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November 2023 by Sara T
I was greeted despite the standard medical hectic environment. I was acknowledged and informed throughout the process. I came in for an employment drug screening, and I was seen within 30 minutes. The process was seamless, and I was pleased. The captain here runs a tight ship ?
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October 2023 by Debby Wallace
The staff was friendly and the waiting room was clean. I just went there for a pre-employment screening and it was nearly a two hour process. I heard them telling folks it would be at least three hours before they would be triaged. The waiting room was nearly empty! Maybe they need to hire more staff!
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October 2023 by Mrs. I.
Checked in for a serious matter and had a few questions to a Doctor on site to answer my concerns. I was then sent to a room and the girl at the front was rude and not helpful at all she slammed the door on the way out I think she was annoyed of doing her job.. clearly!! Anyways I was seen from this male doctor he's Asian about 5'2 and was Extremely careless he didn't want to provide care more like judgment of how a medication wasn't supposed to make me feel VS receiving professional guidance to my injury. He tried to send me to the "ER" knowing I was already there at an "URGENT" care.. I was so discouraged and discriminated of the way I was talked too. I did not want to ask anymore questions, he then walked out of the room very annoyed and rude & I asked for his name and he was VERY hesitant to give me his full name after asking him the second time.. so unprofessional. So shocking for this type of behavior & definitely so unnecessary.. . He claimed his name was "TJ" while his back was facing me like no care in the world! I will never trust this doctor with my life. The worst experience ever!! Bad poor ethics don't recommend at all!
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October 2023 by Ashley S
Went to Concentra Urgent Care to get several things done for pre-employment process for work. The staff were phenomenal and accommodating! The ladies at the front desk were clear on explaining how to complete paperwork and check-in was super easy. The medical and physical therapy staff were straightforward with the testing process and everything was done efficiently. I only waited about 20 minutes to get seen, and was in there for a little over an hour (which was expected since I had multiple things that needed to be done). Highly recommend walking-in or making an appointment at Concentra in SM.
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October 2023 by Lynn White
Needed pre-employment physical and they were friendly and efficient. The exam and testing took less time than I was told to expect and there was almost no wait to get the process started. Office was clean and staff pleasant to work with.
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October 2023 by MICHELLE DITZLER
Mental health systems sent me to this location to have a TB test. I came in on a Monday came back the following Wednesday. My employer was informed that I did not come back. When I spoke with the office all they indicated to me was that the form will be resent with no explanation as to why my Employer was told I did not return on Wednesday.
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October 2023 by K K.
Let's be honest.....workman's comp is not fun. Yes there is a long wait, but the staff is freaking amazing. They will tell you approximate times for how long the wait is, and that is very much appreciated. They all treat you with respect and great care. I probably annoyed some of them being my awkward cringeworthy loud self, but they were all so kind. I hope whoever you are that you never deal with workman's comp, but if you do then this is the place to go to. Luckily for me my knee was just a minor strain and all is good. I called on my way home to let them know that I appreciated them.
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September 2023 by Kimberly M.
I need a fit test for work - a 5 minute test. I've been here twice now and was told it would be a 3 hour wait (there were two people in the waiting room). Came back tonight at 7pm (they close at 8), no one in the waiting room, employees just sitting around and was told I couldn't get one. Same reception both times. Won't be going back.
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September 2023 by Kimberley Smith
The receptionist told me it could be as long as two hours from beginning to end. It took 3 1/2 hours. I watched many people who arrived well after me, go in for their physicals and leave, I finally told the receptionist that I had been there for an hour and 45 minutes. My two hours was almost up. She rummaged around and found my file which had been misplaced and got me in next. After all the preliminaries, I was put in the exam room to wait for the doctor. After 20 minutes of waiting, I walked out of the room and told the receptionist that my two hour visit has now taken 3 hours and 10 minutes. I think the office manager overheard me and went and got a doctor who came to see me within five minutes. I missed two other appointments which had to be rescheduled, and that extended my hiring date by 4 days. That results in a loss of income for me during the month of September. All because the receptionist couldn’t keep track of my file, and I was not seen in the proper order.
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August 2023 by Jenny Lynch
Concentra is the ultimate assembly line of health care. You come in with a request, fill out paperwork, and wait. My most recent experience with Concentra was better than previous ones, but that's only because of the limited service I needed. I find it shameful that Concentra is the primary provider of employer-based healthcare, be it vaccines, physicals, or worker's comp claims.
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August 2023 by Barry C.
I highly recommend Dr Ashley Tomasino & Dr Taylor! Thank you very much for taking good care of me. I feel a lot better than before... you're the far best acupuncturist out there! Keep up the good work I appreciate you!
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August 2023 by melissa manrriquez cruz
I have been to different concentras and have been treated very poorly , but when I arrived to this concentra I was treated very well every time I showed up ! From the front desk to the nurses and doctors and even when I went to the physical therapy spot every one was very kind and patient and definitely made my experience so much better !
