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March 2024 by Terri R.
Costco you are really harming your customers by using SunRun as your solar system vendor. I purchased a house that already had a solar system from sunrun purchased through Costco and they have treated me so badly. So disappointed! Talk about no service after the sale - this is exactly that. Sunrun Customer care is who they will refer you to, but they were horrible now and 2 years ago. For those of you in the market for solar, do not think a big name is the best way to go just because they may be around in ten years. It does not matter if they're still around if they truly do not take care or support their customers. I will never buy solar for any property from them. I was hung up on by a supervisor named Benjamin yesterday from Sunrun customer care. Horrible!
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March 2024 by Valerie M.
If I could give 0 stars I would. Costco has gotten so ridiculous with their membership service. I went with my dad today and I got something's on the side that I was going to pay for, and Alyssa at San Marcos was disrespectful and aggressive when I pulled out my card to pay. She refused to let me buy my items! Costco because of Alyssa you are losing customers and money!! Thank you for the terrible customer service today Alyssa!
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February 2024 by Ericka K.
Costco has a funny way of helping their customers. If I stand in line to get help in the tire department and wait for 20 mins and someone comes up with an issue and then skips the entire line it's really bad customer service. The customer got an employee from a completely different department so the employee had no idea what was going on or that everyone in line had been waiting for at least 20 mins. The employee should have said just wait in line and they will take care of you as soon as they can. By the employee walking the customer up to get helped immediately, it let everyone in line know that he was more important than everyone else waiting in line. The employee Jose H that's been with Costco since 2002 made a very poor decision in letting that customer just walk up and get helped since we all need to be helped at the end of the day. More training needs to be done in this situation and a better sense of what is going on his behalf.
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February 2024 by Chaz Albert
Always busy but very manageable
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February 2024 by Valentina Santiago
Best place to shop
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February 2024 by El Bukanas
They took two hours to discharge the order
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February 2024 by Sheryl D.
Gas was .60 less than other gas stations!
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February 2024 by Allen Irwin
The pizza was very delicious and I recommend it.
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February 2024 by Saul Cabrera
Love going to this Costco. Everything is always clean and clutter free. Their flower selection is the best here. Always fresh and always in theme for the current holiday. You can be sure to get you're roses and box of chocolate and champagne. One stop shop!
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February 2024 by Cesar E. Lopez EL ll
Staff seemed stressed and understaffed
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February 2024 by Theodore Calkins
It's Costco, busy and tons of stupid drivers in the parking lot.
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February 2024 by TELLASTAR03
Love this place. They have everything I need accept a car wash lol
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January 2024 by Gary N.
I used to come here to shop if I was in Escondido, they usually have a lot of good items, recently the quality went down for some reasons, I was at 2 other Costco the day before, and the seedless grapes were huge, but the one in San Marcos had all small, not sure why, if the delivery truck came down, they would hit here first, so they should get the good stocks as usual, hmmm. Anyway still able to find some healthy choice items like the noodles and mixed nuts
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January 2024 by hugo portillo
I like visiting different Costco's since they don't all carry the same items.
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January 2024 by Alex (Alex)
Costco always consistent