Open 24 hours
709 Center Dr Ste 102, San Marcos
Mortgage Lenders
“Easily one of the best locations for the last 8 years. Except I went in today and experienced my FIRST rude experience. "Mamie" a teller was rude and has terrible customer service, I won't be going to her again.”
“I have been a long time member and I really appreciate the welcoming environment and friendly staff. I can tell that the team at this location is happy and I really enjoyed my last visit. My sister and I had a great time together with the teller as she was helping us with the transaction and she introduced us to their new manager. I can honestly say that this place makes you feel at home and i trust that they have my best interest at heart.”
“Surprisingly good experience as a business client without a scheduled appointment.
Earlier that day we failed to get help at a different location, 2704 Loker Ave W, Carlsbad, CA 92010. The staff there was not knowledgeable nor friendly. So we tried this location instead.
When we first walked in, there were no greeters or staff to direct personal versus business clients. We waited by the front area for about 10 minutes before an employee spoke with us. After we identified ourselves as a business client, we were asked to wait for a member of the business team to finish their scheduled appointments before we were helped. We waited another 15 minutes and were helped by Armando Ortiz, Business Solutions Advisor.
Armando was professional, friendly, and efficient. He did not push any products or services on us, and addressed our needs. Armando also seems to be fluent in both English and Spanish which is fantastic. Armando did a great job and we appreciate him!”
“Update 7-29-25: Ashley was so helpful when I came in to deposit a check! The process was easy, stress-free, and she even explained to me different bank accounts to get me the most dividends earnings! Wow! No one has ever explained that stuff to me so simply and easy to understand. I appreciate you, Ashley!!! Thank you so much! And this staff member did all that with a positive attitude and smile. I love this NFCU!
Accessibility: there are two accessible parking spots close to the entrance but not directly in front of it. The ramp to get onto the sidewalk is here too. The doors to enter this NFCU are pull doors and there is an ATM outside.”