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November 2023 by Raphael Cipriano
We’ve rented moving truck from here several times over the years. Always a great experience working with Logan
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October 2023 by Greg Kluthe
Got me exactly the size and features I wanted.Explained an additional coverage that made sense to add.
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June 2023 by Jeff Cox
Haven't even gotten the truck yet, still waiting. Leaving this review for Justin C. He is so friendly, helpful and informative!! Made this process super easy. Thank you Justin.
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June 2023 by Eddie Jackson
Got my problem fixed in great time
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April 2023 by Eric Nowaczynski
If your looking for a shop that does a bad job then here it is
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March 2023 by Jose Lopez
Man if I could give this place a no star I would. But seeing that the customer service here was so rude and inconsiderate that showed what Penske morals as a business was horrible. With no recognition once I walked in the door. to waiting until some I had to say something before I was even acknowledged.
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March 2023 by Michael Smith
Always the most inventory of vehicles to meet transport requirements.
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December 2022 by Bear Spencer
Rental dept is great.Service dept is inept, lazy, and fraudulent.
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June 2022 by Sam J.
The best truck rental in San Marcos, Hi to everyone. My name is Samuel, I would like to share my experience with the Penske rental truck in city of San Marcos, CA. I have rented several times a truck from Mr Justin Centrella who is a assistant rental manager in city of San Marcos,CA. Justin is awesome plus and he is one of the best of the best rental truck employee that I have ever had deal with such a great employee. Justin has experience and knowledge and he knows about his job very well. He has really provided me the excellent customer services all the time. I really suggest & recommend you if you're looking for a rental truck, give Justin a call to get a great customer service with the best deal that you have never had in your life.... Thank you so much to Penske rental truck to having such a wonderful employee. God may bless you all.
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December 2021 by Ara Merhi
If you have a business, is the trucking company that you won't count on. Because even if you paid they will prioritize others on you.All what I can say oh wow, they knew that their will be no return to cover your need, but they keep you hopping that their is one on the way. I was their earlier and I made reservations and the lady was going to show me the truck, I told her that I will pick up later. 3hours later they called me and said that was no truck available. Right at 5 pm when every other truck rental close. They made go to my insurance and get what they want to not pay high insurance.
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November 2021 by Kelly R.
Justin hooked us up with a truck when we couldn't find one anywhere else & made the whole process super easy. Penske offers $0 deductible insurance that covers everything, just in case. A truck when we needed one & peace of mind in case something went wrong, what more could we ask for?
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September 2021 by Rochelle Quijencio-Kirk
My family and I along with my first granddaughter made a decision to move into our new house over the Thanksgiving weekend on that Tuesday evening before Thanksgiving Day. We called Wednesday and we received quick, friendly and professional customer service. What made it a deal breaker was e we were able drop off the truck even if their office was open or not. That was very convenient for us, highly recommended. A++
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September 2021 by Diddy Abdul
By far the best Penske I’ve been to and I’ve been to over a dozen around LA and IE area. The staff are very nice and extremely helpful. Especially Jose. He fueled up my truck, cleaned all my windows(including the side windows) and side mirrors. Checked my oil and topped off my windshield wiper fluid. Much respect for Jose. He’s super nice and very funny. First time there and he treated me like I was his friend.
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September 2021 by christian beach
Great people great service
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July 2021 by Julie Bishop
Excellent service
