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April 2025 by Bob Oostra
If you are a man. You must go.
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December 2024 by Erin Wolthusen
Went to get my acrylics removed and they cut and then ripped them off. One nail ended up bleeding. And it hurt so bad. I don’t think that’s normal and I could have done this at home myself…. Woof I cannot go back here. Pedicure doesn’t include callus removal but I paid extra to include it and that was worth it.
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November 2024 by Amelia Bennett
Very rushed and sloppy job. Feels like the place has gone downhill in the last few years.
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May 2024 by Angelica Astudillo
I went to this location, expecting a decent service, my friend had recommended this place for me.
I called before I came in asking whether or not they take walk-ins, They said yes.
When I came in, it was not that busy. They had a lot of empty tables. They rushed me over to a table with this lady who seemed very much in a rush. I showed her the design I wanted, and she started. She then went on to say that that design would not look good on my nails because I had one of them chipped. I said that’s OK and I showed her a different design that would fit my nails. I told her I did not want any color, I just wanted a clearcoat with the design. She was in such a rush that I was so stressed out. I have never felt this way while getting my nails done. She finished and I realized when I was paying that she put color on my nails and that was an additional $10. She did it without asking me if that was OK. when I got to my car, I realized that she did not do such a great job. She left polish on the edges and it did not look great. Will not be going here again and I do not recommend to anyone.
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May 2024 by Linda F.
I called earlier that day for a Mani-Pedi same day service. I was warmly greeted and asked to go to the restroom after I choose my nail color. Everyone was busy but smiling and friendly. Clean environment. Gave printed out receipts and told me I could sit and enjoy the massage chair for as long as I wanted. Super nice!
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May 2024 by Ellie eSunflower
Had an appointment, and they said they could take us. We got there and they didn't. We were offered water and were sitting in the massage chair for 30 minutes. We just won't be coming back anymore.
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May 2024 by Michelle
I have been a customer of Professional Nails for a long time and my Technician is Tina. I came here yesterday and she made an absolute mess. My nail polish was peeling, and the owner Brian had to redo some of them. She cut my toenails some were bleeding, and she cut into my skin. NOT HAPPY. She was too much in a rush.
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May 2024 by Eve S
I was recommended to Tammy at professional nail by my best friend. I went in before a trip to Europe and she did a beautiful job on my nails. The European trip was wonderful and I was very rough on my hands and the nails held up beautifully! I have since had a couple of fills and, the nails are always perfect.
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April 2024 by Dena A.
Would give 0 stars if I could. I was serviced by Kim. She was filing off old polish & cut through my skin on both feet. I told her it was hurting but she continued to cut me. My toes have been irritated and in pain since. This is exactly how infection starts. Do not go here!
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January 2024 by Amanda D.
I got my nails done on 12/21 after work. They took my pretty quickly ... they did my toes and nails together. I asked for the cheapest pedi but the lady misheard me and started doing the more expensive one. They didn't charge me when I had to tell them I wanted a regular pedi. My gel manicure started to chip before even 1 week of having them done. I was on vacation so when I returned I called them. They said I could come back in but now it's 12 days later. They would give me $10 off but not fix the chipped nails. I have 4 nails left from the gel manicure and they all chipped about Sunday, 12/31. I've never had a gel manicure chip before 2 weeks. They told me they don't guarantee 2 weeks. I'm just a little disappointed. Very nice and friendly in trying to help me out, but disappointed that a gel manicure chipped just as quickly as a regular manicure. I will not be going back nor do I recommend. If I'm going to pay $35, that better last me 2-4 weeks.
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December 2023 by Mary P.
I dropped $410.00 on full sets with gel and gel pedicure for myself and my 2 daughter. Mine was the most expensive because I wanted humbre and art work. The cuticals started chipping and raising on the 3rd day but they said they just needed to buff the edge. Then by the 8th day they popped off.
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October 2023 by d a
I went in for a simple mani/pedi. The place was fairly clean and the people working there were fairly pleasant. That said, they did a really poor job on my manicure and pedicure (AND I WAS CHARGED $50 FOR THIS POORLY DONE MANI-PEDI!!!!) On the toes, the shaping was closer to shapeless. Uneven and sloppy. The polish was lumpy. For my fingernails; again shaped poorly and different lengths. No cuticle oil, no clear coat (okay maybe when I said I didn't want color for my fingers they thought I didn't even want clear) I had to ask for it. And they seemed put out but put on a coat. One coat. I had to ask for a second coat and again they begrudgingly put on one more coat.COME ON! How hard is it to do a simple mani/pedicure?Points for the place being semi-clean and the manicurists being fairly pleasant, but I would have expected a little more than that for that price
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October 2023 by Ellen Rubin
I am shocked and saddened with how I was treated today at professional nails. I have been a loyal customer for many many years, maybe 20 years.Lilly usually does my nails but is traveling. Tammy did my nails last week, after 4 days the gel was chipped off. I let Bryant know and went in this am to have them redone.I figured they would fix my nails at no cost, being I just had them done. I tipped and thanked Bryant. He actually charged me 45 dollars...when I said what was happening he just gave me a 10 dollar discount.Do the math, 100 every 3 weeks that's 1700 a year, 34,000 in 20 years.And they could not make it right. I am appalled at how I was treated.I will never return.EllenService: Gel manicures
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August 2023 by Shiree Rose
Just ok.
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August 2023 by LM
I’ve been going to Tina for over 10 yearsShe is amazing, and always so friendlyAnd Brian is always so friendly and professional. I highly recommend!!Services: Acrylic nails
