San Diego Broadband offers satellite and 5G internet services, making it a top choice for customers seeking reliable connectivity. The service includes convenient equipment, such as two small cubes for full coverage without cumbersome modems. Many users praise the fast speeds averaging between 70Mbps to 100Mbps, and the service’s ability to stream HD content without interruptions. Customer service is highlighted as a strong point, with representatives like Eli going above and beyond to assist users and ensure satisfaction. However, some customers have reported challenges when canceling their accounts, citing issues with billing and a lack of record-keeping regarding their cancellation requests. While these experiences have raised concerns, the company has made efforts to resolve problems, including issuing refunds when necessary. Overall, San Diego Broadband is recognized for its professionalism and quality service, especially in rural areas where options are limited. Many customers have expressed their appreciation for the support provided over the years, making it a recommended choice for anyone in need of dependable internet service. Despite some difficulties, the company’s commitment to customer satisfaction remains evident.
Super happy with the service! I'm an IT expert and was skeptical about the latency and packet loss being great, but they are. Giant upgrade for us I'm very thankful for.
August 2021
We switched about two years ago from a terrible service and have been incredibly pleased. Rates and straightforward and service is fabulous. Highly recommend!
June 2021
Awesome customer service. Great service, reliable fast internet
