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October 2023 by Karen McKinnon
My car came out as dirty as it was when it went in. This is the only Soapy Joe's that they do not maintain properly sometimes you get a vacuum that works or it's missing completely, and today I noticed as I was driving through that the buffers that are supposed to go on the side of your car up and down did not even move that's why there were still spots left on the side of my car and the hood it didn't even clean it. And it doesn't seem like the employees even care because when I'm at other Soapy Joe's employees come out all the time they say hi and they replace the towels but not here
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October 2023 by paula gonzalez
I came here paid mainly to use the vacuums and they have very very poor suction. It is better to vacuum at home. Its an express car wash to the fast car wash is okay. But the vacuums do not work very well 10/12/23.The guy wanted me to get the monthly member ship. For what vacuums that dont work. People come here to use good vacuums but You are better with the super star car wash down the the street.Here is the video you can hear that it does not work. I checked multiple other vacuums and does not work. This is ridiculous i paid to just clean out my car that I could of done at home definitely not worth it. I wasted my money here
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October 2023 by Nancy Pulciano
Decent. There’s the occasional ding on your car but that’s to be expected. This location is particularly busy and it’s difficult to get to the vacuums. Sometimes the vacuums are weak and it hard to clean. Overall 3.5/5
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October 2023 by M.R. Abouzari
I love Soapy Joe, but this location, really needs to keep up their maintenance. Vacuums never work and the consistency of the car wash is missing.
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September 2023 by David B.
Quick EZ way to get your car clean. You can vacuum yourself or put it off for your next hand wash like I do. ;-) Friendly service for first timers like me.
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September 2023 by Jessica F.
Service is always great here when needing assistance. Caleb was a great help my last visit. Everyone is always very friendly. Process is quick and you can take as much time needed to get your car clean how you want
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September 2023 by Kevin Plancarte
Great experience with Brian and Paul. Ended up getting locked out of my car and these two were very helpful. Was able to get my dog out safely!
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September 2023 by Tamara Cooper
My go-to for a quick car wash. Helpful staff, go early!
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September 2023 by Lakayla C.
The manager Brian is pretty much an idiot. I came to the location about a week ago to activate an offer that I paid for online. He had me park, go inside so that he could search for an account pretty much and give me my barcode. He gave me a barcode, I came back this week to go through the car wash and my barcode did the work. I sat at the stall for 10 minutes so they could figure it out. Turns out he didn't link it correctly and because they still have to give the system time to update of course it still wouldn't scan, so he just opened the gate which he should have done in the first place because it was his fault. How are you a manager and you cant get the job done? Worst soapy joes!! Update: returned a second time to experience the same issue, smh.
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August 2023 by Maria Perez
Hello, I want to express a deep gratitude for a young man that assisted me during my visit to your car wash. I was struggle with the payment maching since many times it doesnt work for me. Edwin was kind, friendly and approachable. He demonstrated good customer service skills while I explained the issues I continue to experience with the machine. He took his time to assist me in processing my debit card and did not rush me through the line. He demonstrated good eye contact, a friendly tone of voice, and as mentioned kindness and patience. I will definitely be returning to this particular car wash and recommending it to my friends and family. I hope that he is recognized for the positive environment that he creates for your customers because he definitely deserves it.MariaService: Vacuuming
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August 2023 by Donald Tharp
Did the mid range wash 6 times in a row, still had a lot of stuff on the car. Came off with water and a rag. Seems like there is no soak time in order to keep the cars moving fast. No clean towels were available. First vacuum was not working. If you buy the membership from Costco it's not a bad wash, but it wasn't worth full msrp.
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August 2023 by Scott Hillier
Really disappointed lately with Soapy Joe’s San Marcos. Used to be great! Price has steadily increased, but trash cans are full, towels aren’t clean if you can even find them, ground is muddy, vacuums are weak if the hose isn’t missing completely! And now the roof has caved in! I’m taking my business elsewhere. ?
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August 2023 by Scott H.
Really disappointed lately with Soapy Joe's San Marcos. Used to be great! Price has steadily increased, but trash cans are full, towels aren't clean if you can even find them, ground is muddy, vacuums are weak if the hose isn't missing completely! And now the roof has caved in! I'm going elsewhere!
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August 2023 by Joanne E.
The vacuums barely work there's no suction and they're falling apart. It's too crowded not enough stations.
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July 2023 by Anthony Galvan
Excellent service I had a guy name melvin help me out with a membership and was really helpful and respectful I most definitely recommend this place and there customer service ??Service: Vacuuming
