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January 2024 by jhoward457_productions
I brought my iPhone 14 Pro Max in for a full screen replacement, they noted it would take 45-60 minutes to repair. I left, stopped at the store and went home to do a few things, and sure enough right around 40ish or so minutes after dropping off my phone, they called letting me know it’s ready for pick up. I was blown away honestly, 5/5 stars for quick and honest work. And another 5/5 for a clean finish, I can certainly say I’m IMPRESSED with the results!!! Today is 01/04/24, I do not remember the employee who was working when I was there at 4pm, but he was very friendly and I walked out of the store with a smile!!! Another satisfied customer ??
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December 2023 by Matthew Myers
I have used these guys twice now. They fixed my MAC that everyone said was un fixable, and Felix was able to recover my son's phone after he locked it out. I went to the cell phone store and on the phone with tech support for over an hour with now fix. Felix had it fixed and out the door in mins. If you want your stuff fixed the first time then this is your place. They are outstanding at what they do.
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December 2023 by Breanna Ito
Matt was very helpful in diagnosing the problem with my phone and clearly explained the options available to me. He was very friendly and honest. Would definitely recommend taking your devices here first.
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December 2023 by Esther
Drove out here, a bit longer drive than store nearby to me. This location has longer opening hours, quoted lower price and had the needed materials. Great work! Recommended
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December 2023 by Jadon Price
Felix at “u break I fix” provided exceptional service when my phone had charging issues due to lint. His expertise and friendly demeanor made the experience enjoyable. Felix swiftly identified and fixed the problem, ensuring my phone's optimal condition. I highly recommend u break I fix for their excellent service, thanks to Felix's dedication.
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December 2023 by Michael Burns
My Iphone 13 stopped charging. Went to Verizon store, and they told me I was eligible to “upgrade” to a newer model. Not interested in new model or paying more. I have insurance so I could have easily gotten a replacement, but didn’t want a refurbished phone if possible (plus it’s a pain in the A setting up new phone). This place was right across the street. Walked in and Gio took care of me. I was in and out in 10 minutes. Plus, they didn’t charge me because it was only a clean out. I’m so happy that I saw this place and HIGHLY recommend.
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December 2023 by Cullen Bautch
Brian was amazing. I was having a bad day with the Verizon Tech coaches giving me the runaround and he was able to take care of everything for me, fast and efficiently. Can't thank him enough!
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December 2023 by Natalie Nygaard
We had been dealing with a phone that was having issues charging for the past few months. Finally I decided to seek professional help. I went online and found that there was a ubreakifix store located close to our home. I was even able to schedule and appointment online. We took the phone in this morning and in just a few minutes Felix was able to assess and fix the problem. If anything else comes up I definitely will not struggle so long before seeking help at ubreakifix. Felix did a great job quickly and sent us on our way.
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November 2023 by Natalie N.
We had been dealing with a phone that was having issues charging for the past few months. Finally I decided to seek professional help. I went online and found that there was a ubreakifix store located close to our home. I was even able to schedule and appointment online. We took the phone in this morning and in just a few minutes Felix was able to assess and fix the problem. If anything else comes up I definitely will not struggle so long before seeking help at ubreakifix. Felix did a great job quickly and sent us on our way.
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November 2023 by Joel Walker
The person doing intake wasn't very knowledgeable on the process. Overall the repair prices seemed steep compared to the price of the phone. Probably a good place to repair screens but not sure about other issues.
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November 2023 by Joel Danielson
Fantastic and speedy service. I brought my Pixel 7 Pro here two months after cracking my screen when I realized I was paying Google's monthly preferred care (including accidental damage) all along. They repaired the screen within a couple hours and threw in a screen protector all for no more than the cost of the deductible ($29 in this case). I was served by two different guys and both were knowledgeable, attentive and professional. I was also informed about the Asurion home electronics insurance program they offer, which is a really great plan to consider if you have a lot of home electronics.
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November 2023 by Monica Taylor
First, I received a personal recommendation; then, the Verizon store also recommended uBreakiFix for my cracked screen. In addition to the quick service, I appreciate that the employees were professional, informative and genuinely concerned with providing good customer service. Great job!
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November 2023 by Ana Resendiz
Mike was amazing! The minute we entered the store we felt very welcomed! And Mike assisted us right away! We highly recommend UBreakiFix in San Marcos CA! They are great!
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October 2023 by Jess E.
Been here a few times and they are always super helpful and honest which I love! I highly recommend this location
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September 2023 by Tal P.
Had to come in for a warranty repair from Asurion for a defective charging port. Verizon booked me here and I am SO glad they did. I came in, the tech was super friendly and very nice. Looked at phone and suggested to try a deep cleaning on the charging port of my Samsung S22 first. Came back and that actually did the trick! Verizon doesn't cover port cleaning only port replacement which in turn means a complete phone replacement. But the cleaning worked and they just sent me on my marry way. No charge, even though Verizon wasnt going to cover it. But saved me the hassle of dealing with a total phone replacement. I'll definitely be coming back if/when I have other phone issues.