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January 2024 by Kristina H.
I wanted to upgrade my PC, but didn't want to build it myself this time. I generated a parts list and brought to to Alice Computerworks. They were open to matching the prices I found online for the parts plus another $250 for building and testing. I find this pricing to be very reasonable. Next week my PC was ready for pick up. Jude walked me through the build, including showing off their cable management and relevant software for AIO, lighting, etc. Everything looked great. I have been using my new PC for a couple of weeks now and haven't had any issues. Derek was welcoming and Jude was detailed and honest about the computer build process. If you want a gaming PC and don't know how or don't want to build one, Alice Computerworks is a great option.
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January 2024 by Frania R.
What a phenomenal service to the community! The technicians and managers at Alice Computerworks provide professional and honest feedback to guide computer repairs and purchases. As an educator, the manager honored Apple's education discount program and Jay made sure my device was ready to use! I have been buying Apple products for over 2 decades at Apple stores and I assert with confidence that Alice Computerworks has comprehensive and outstanding customers service.
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January 2024 by Bill E.
Alice Computerworks (ACW) installed eight outside security cameras and a network video recorder in my father's house nine years ago. The system was well-installed, with cables hidden in the attic, and has worked without interruption--even if my father never bothered to learn how to review historical video. Recently, the video quality of one of the cameras became degraded. I called ACW to learn my repair options and to learn how to set up the video recorder to see the video on an Android phone and a Windows PC. The right resource at ACW was busy, so I left my contact information. A couple hours later, Jude called me back. Jude was knowledgeable and pleasant, explaining how to see the video remotely. Jude explained that his policy was honest work: good service at a fair price. Jude scheduled Stanley to come by the house the next day to diagnose the camera issue. Stanley was smart and articulate, performed his diagnosis, and scheduled a time the following week to return with a replacement camera (having given me the options for replacing the camera). Jude communicated the (very reasonable) cost of the repair...9 years after original installation. Stanley returned as promised and installed a replacement camera which, not surprisingly, provides better video than the other cameras. I recommend ACW for all your security camera needs and am now considering upgrading the entire system in the next year. The world needs more businesses like ACW.
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December 2023 by Laura N.
Very highly recommended. Great service. I rarely go into computer shops but this one is fair, honest and highly reputable. We came here off a local referral.
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December 2023 by Stephen N.
They fixed my partner's PC! Had to replace the motherboard due to bad electrical at our old apartment frying it. Price was fair. These guys were so nice love the customer service here.
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December 2023 by Matt P.
I bought something from them, it was defective, and they would not accept a return or replace the item.
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June 2023 by Lisa N.
I've been a loyal customer of Alice Computerworks for years, and I can't say enough about their exceptional service. But there's one person who deserves special recognition: Jay, the computer genius extraordinaire!Jay's expertise has saved me countless times from frustrating tech issues. Recently, I had a bizarre problem with my Mac - it suddenly stopped recognizing my passwords after years of use. While others suggested wiping my data and rebooting, Jay dove in and solved the puzzle. He's the only one who could figure out what was wrong, without resorting to drastic measures.But it doesn't stop there! Not only is Jay a technical genius, but he's also charismatic and friendly. He genuinely cares about his customers' satisfaction, making every interaction a pleasure. And let's not forget about Gay, the helpful and kind front desk assistant, who contributes to the welcoming atmosphere at Alice Computerworks.With Jay leading the charge, Alice Computerworks is my go-to place for reliable and expert computer assistance. If you're in need of exceptional service, look no further. Jay is the computer wizard you can trust to work his magic and leave you with a smile on your face.Thank you, Jay, for being the ultimate problem-solver and delivering outstanding service at Alice Computerworks!
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June 2023 by Lisa N.
I've been a loyal customer of Alice Computerworks for years, and I can't say enough about their exceptional service. But there's one person who deserves special recognition: Jay, the computer genius extraordinaire!Jay's expertise has saved me countless times from frustrating tech issues. Recently, I had a bizarre problem with my Mac - it suddenly stopped recognizing my passwords after years of use. While others suggested wiping my data and rebooting, Jay dove in and solved the puzzle. He's the only one who could figure out what was wrong, without resorting to drastic measures.But it doesn't stop there! Not only is Jay a technical genius, but he's also charismatic and friendly. He genuinely cares about his customers' satisfaction, making every interaction a pleasure. And let's not forget about Gay, the helpful and kind front desk assistant, who contributes to the welcoming atmosphere at Alice Computerworks.With Jay leading the charge, Alice Computerworks is my go-to place for reliable and expert computer assistance. If you're in need of exceptional service, look no further. Jay is the computer wizard you can trust to work his magic and leave you with a smile on your face.Thank you, Jay, for being the ultimate problem-solver and delivering outstanding service at Alice Computerworks!
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April 2023 by Shonda M.
If you are having any type of computer problem, take your device to Alice Computerworks. My late model PC laptop crashed with an incredibly high potential of losing all my data. As a doctoral student, the thought of losing all my work & reaserch, besides personal files was all consuming and devastating. (Unfortunately, I had not given much thought to using cloud service for storing my data.)The staff was so helpful. Alex assured me they would give it their best to recover everything on my computer...a tall order! They were able to recover everything! When I arrived at the store, Jay educated me on the understanding external hard drives and got all my data transferred. He also showed me how to access my data from the external hard drive when using my new laptop. They were patient with me and helped me avert a complete disaster. If you need PC service, take your computer to Alice Computerworks. You will be glad you did! I highly recommend them. I thank God for their expertise.
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April 2023 by Jess Chao
This is a great place for your IT needs, from buying a computer to network setup etc. I got service from different technician there and I have to give a thumb up for everything they did for me. I ordered a brand new desktop from Lenovo but they gave me a better solution for my home office purpose. The owner Andrew helped me with setting up a server type system and upgraded my laptop for future use. He explained patiently the hardware, setup of the system, the backup, software license and so much more. The price of the hardware is very reasonable and they don’t rip you off by suggesting something not necessary. If you’re a small business owner without IT in-house, they are your best solution.
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April 2023 by Jayden
As the owner of a business, I have some occasions that need for servicing of my computers. These guys at Alicecompurter are reliable and efficient at servicing my pcs after some servers crashed and at rescuing data when needed. They are also very helpful at recommending hardwares replacement parts, any phones repair and customized build pc and server. I recommend them without hesitation and rely on them for their great service.
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March 2023 by jay huang
As the owner of a business, I have some occasions that need for servicing of my computers. These guys at Alicecompurter are reliable and efficient at servicing my pcs after some servers crashed and at rescuing data when needed. They are also very helpful at recommending hardwares replacement parts, any phones repair and customized build pc and server. I recommend them without hesitation and rely on them for their great service.
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February 2023 by Nadia W.
my macbook pro had a shattered screen and they fixed it cheaper than anywhere else. they also lent me a similar mac because it unexpectedly took longer. greatest repair place. they're extremely nice too.
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February 2023 by Del S.
Very helpful, professional and honest. They provided me with a computer part and made the process very seamless. I liked that they did not try to upsell me. I would definitely return and highly recommend everyone to go to Alice Computerworks for any computer needs. Thank you Alice Computerworks!
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September 2022 by E. Dominic Black
Reasonable prices, excellent, speedy PC service. Nobody works on computers anymore. These guys know what they are doing.
