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January 2024 by Youngwoo Peak
Favio and Moe were incredibly helpful in helping me and informing me of my car’s issues when I came in due to my check engine light.I could tell from our conversations that they genuinely cared about me and my car. Would highly recommend them to anyone in the area!
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December 2023 by Gene Auyeung
The best part is this shop does an all-round inspection and let us know what parts of the car need attention soon. I used to think that's a given, but I learned otherwise. Just 3 months ago we took our sedan to another shop for an oil change. They did it and also flushed the brake lines, but they didn't check the brake pads for wear. 3 months later the sensor tells us we need to replace the brake pads and rotors.In terms of pricing, Beacon's not the most expensive quote we've gotten. Less than $600 for front pads and rotors vs $800 quote from somewhere else.
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December 2023 by Young P.
Favio and Moe were incredibly helpful in helping me and informing me of my car's issues when I came in due to my check engine light. I could tell from our conversations that they genuinely cared about me and my car. Would highly recommend them to anyone in the area!
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December 2023 by David J.
It was a holiday, and I needed new brakes. Beacon did a great job at a reasonable price.
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December 2023 by Elissa C.
Favio was SOOO HELPFUL!! Not only was he incredibly responsive, informative, and thorough, but he also went out of his way in communication and time to make sure I had what I needed. I had called at least 5 other shops in the area and he was the one who had the best service. I had a pre-purchase inspection done and it was extremely thorough, including photos of the parts of the vehicle that could use attention and explanations. I was able to use this to confidently discuss the value of the used vehicle I was looking to buy, which made the cost of the inspection beyond worth the price. I wish I lived closer to his shop so I could take my new used car here for all of its work and maintenance.
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November 2023 by Michael Woo
Had a flat tire and he was kind enough to help me out right away. Super helpful and kind, really appreciate it and will definitely come back again
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November 2023 by Rama Pederson
Highly recommend this place. They were able to get us in on a Saturday which was great because that’s the only time we could do it. Our car was fixed on time and the cost was more than reasonable. There was no pressure to fix things that didn’t need to be done right away. The owner was very friendly and knowledgeable. I will definitely be going back in the future.
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November 2023 by Louisa Chiang
We were cheated. Moe and his partner have sterling integrity and helped us out when we most needed it.Two shops colluded over our fender bender. The first one made improper repairs that broke the signal system. The second shop, which referred the first one to us, told us that the signal problem would cost $600 just to diagnose and would cost thousands more to fix, but did NOT tell us it was due to improper repairs. They also cited brake issues for $1,000 and tire problems for $170, failing our state-required inspection.They told us the first shop was not responsible for fixing signal problems.In contrast, Moe gave us a big break on the price. Even though these guys work on Saturdays and are extremely busy, they took the extra time to help us out last weekend. All repairs only cost us less than $500.And what do you know? Our tire had nothing wrong with it either. Or brakes.As you can see, we have not had a walk in the park with those two (highly rated) shops.Beacon Auto Care restored our faith in impeccable customer service and heartwarming neighborliness.Please consider these guys. They are amazing.
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November 2023 by Preston Zhou
Favio and Moe were extremely helpful and gave a very thorough rundown of what's going on with the car. Felt very comfortable and always good to find a mechanic that I feel like I can trust. They offered a really detailed digital inspection for free for us bringing in our car for the first time.Services: Transmission
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October 2023 by Sandra Garzona
Beacon Auto Repair is a great place to bring your car for any maintenance and needed service. Favio and Moe are professionals and are very knowledgeable in auto repair. I always have my oil changes and car maintenance done with them because I trust their work. You will too!Services: Transmission
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September 2023 by Chao Zhou
Favio and Moe are both very professional and nice. Explain everything to me in details and price fairly. My go to place!
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September 2023 by Lorraine L.
I live in San Francisco, and though numerous car mechanics are nearby, I choose to drive down to San Mateo to entrust my vehicle to Favio and his team. There's an element of assurance and professionalism that I've experienced here, unrivaled by any other service.Favio, the operation's heart, exhibits exceptional leadership and organization capacities. His influence results in a well-coordinated and precise team that always conducts a meticulous inspection of the vehicle and subsequently delivers impeccable service.One of the standout elements at this garage is an atmosphere of trust and transparency. Each mechanical issue is explained in detail, and no service is carried out without a comprehensive understanding by the client. Favio's transparency and commitment doesn't merely end at words, his assurance extends to actions, and that's why I wouldn't entrust my car with anyone else.Also, the customer service quality is exceptional. Favio sets the bar high, maintaining seamless client communication throughout the repair processes, making a typically stressful situation remarkably calming.Deciding to drive from San Francisco to San Mateo despite the available closer options is a testament to my trust in Favio's reliability and integrity. The service isn't mere maintenance or repair; it's a blend of dependability, expertise, and outstanding professionalism.
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August 2023 by Ayooteh Hamooda
Most definitely recommend this mechanic ?. Moe and Favio were both very professional and repaired my transmission in a very timely manner. He also called periodically to update me on the repair process. Would never take my vehicle anywhere else for repair. Cost effective, timely and excellent customer service. ThanksService: Transmission
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August 2023 by Ginger Tree
Incompetent mechanics. Took my car (which was working totally fine) for some check, and they quoted me $2000 worth of repair. As naive as I was, I agreed to all the suggestions and then my car was broken 3 times and each time they fixed it, it got worse until I decided to not fix on the suggestion they had (each time it was always something else that they didn’t previously find). The car drove fine without their fixes. They were horrible and such a scam
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July 2023 by Maya Madere
The guys at Beacon are very kind, knowledgeable and generous! They took care of several issues I had on short notice and were extremely communicative and helpful when complications arose. In the end they fixed all my car troubles in a timely manner and for a fair price. Highly recommend.