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August 2023 by Sonia Jacuinde-Losno
I've been shopping with Rowland and his team since the SSF days, just got over to the San Mateo store and the service was impeccable. I've not been to a overpriced jewelry store in quite sometime. Thank you Rowland, Norma and Cody, for your friendly service and professional manners.
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August 2023 by Alyssa S.
I mean it's a pawnshop... the customer service was very good from this lady. If you pawning or selling something this is a clean and organized place.
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August 2023 by Cody Costello
They were very kind, patient and understanding. Prices were fair. Couldn’t ask for a better experience all things considered.Norma was the best. I am so grateful for her and best collateral.
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April 2023 by William S.
Brian helped me with some quick cash. Highly recommend Best Collateral San Mateo, CA.A satisfied customer appreciates you all!WILLIAM S.
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February 2023 by Santiago M.
I wanted to give a big shoutout to Coddy and Bryan, they were really nice and really helpful. No doubt some of the best service I've gotten, just wanted to thank them for all the help and every little detail for all the items I was seeing thank you guys
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December 2022 by Jobeth Bolante
The new store manager, Rolan and Norma, Sales Clerk are friendly and so courteous. My husband and I went to the store to purchase a necklace for everyday use but we left the store purchased so much more. I really love the new management Rolan has a very good inter-person skills. Love the stores new mission statement as well. Keep it up team, San Mateo!
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December 2022 by Cesar marquez
Brian helped me a lot with a guitar I found, it'll be a restoration project. Excellent customer service from him 100% recommended.
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December 2022 by wmkeller wmkeller
Brian helped me buy a guitar- he was kind, knowledgeable, and gave me a good deal!lovely shopping experience
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November 2022 by Alejandra salazar
I adore this store, especially the jewelry, NORMA it’s a worker which is one more jewel in the place, she treats you spectacularly, always attentive to the demands of her customers, she is very patient and honest to serve you, in addition to getting excellent discounts for you, thank you NORMA for your excellent service in best collateral
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November 2022 by Ann Gil
Very friendly. Professional and Bryan is very helpful and honest. I highly recommend this place to all my friends and family.
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November 2022 by Ruben
Norma is a good worker attended us very well and fast great service they attended us very fast !
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November 2022 by Debbie D.
Happy Holidays! This is my review on Best Collateral in San Mateo, Ca. Brian always gives Excellent customer service and treats everyone with courtesy and fairness. I think he deserves 10 stars personally and a pay raise. Thank you Brian for the great care and helping us. Happy Holidays! All my best, Deborah
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October 2022 by Jessie Urti
My experience at best collateral was great especially norma very great customer service very nice
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October 2022 by Marlene C.
Brian is the best! Pleasant and helpful- we are moving to San Mateo from the city and he gave us a friendly welcome. With prices that are reasonable combined with a friendly service, what a delight. I recommend this place over and over.
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October 2022 by Jeffrey S.
All the way out of the way they'll go to make you happy Worth it and fair in my opinion I sank hard and they'll hear you out